Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 912 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit
2. 2.True or false: “That is a great question — thank you.” is a polite reply. (a) False (b) True
3. 3.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
4. 4.🙋 Good or poor Q&A habit: answering only friends? (a) a good Q&A habit (b) a poor Q&A habit
5. 5.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a poor Q&A habit (b) a good Q&A habit
6. 6.🙋 Many hands go up at once. What is fair? (a) ignore them all (b) take them one by one (c) answer only friends (d) shout over them
7. 7.Which of these is a poor Q&A habit? (a) repeating the question (b) admitting you don’t know (c) rolling your eyes (d) keeping answers short
8. 8.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
9. 9.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
10. 10.🙋 After answering, what can you politely ask? (a) “Does that help?” (b) “Happy now?” (c) “Wasn’t it obvious?” (d) “Any more silly ones?”
11. 11.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
12. 12.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
13. 13.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a poor Q&A habit (b) a good Q&A habit
14. 14.Which of these is a good Q&A habit? (a) looking at everyone (b) arguing angrily (c) rolling your eyes (d) a ten-minute answer
15. 15.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) a polite reply (b) an impolite reply
16. 16.True or false: “Could you please repeat the question?” is a polite reply. (a) False (b) True
17. 17.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) True (b) False
18. 18.🔍 Which is the odd one out? (a) repeating the question (b) admitting you don’t know (c) looking at everyone (d) arguing angrily
19. 19.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) False (b) True
20. 20.🙋 Good or poor Q&A habit: interrupting the asker? (a) a poor Q&A habit (b) a good Q&A habit
21. 21.Which of these is a good Q&A habit? (a) making up an answer (b) repeating the question (c) answering only friends (d) interrupting the asker
22. 22.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) True (b) False
23. 23.Which of these is a good Q&A habit? (a) admitting you don’t know (b) a ten-minute answer (c) rolling your eyes (d) answering only friends
24. 24.🙋 You don’t know the answer to a question. What is best? (a) make up an answer (b) ignore the question (c) laugh at the asker (d) say you will find out
25. 25.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
26. 26.Which of these is a good Q&A habit? (a) rolling your eyes (b) interrupting the asker (c) staying calm (d) making up an answer
27. 27.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
28. 28.🔍 Which is the odd one out? (a) interrupting the asker (b) arguing angrily (c) looking at everyone (d) making up an answer
29. 29.🔍 Which is the odd one out? (a) repeating the question (b) making up an answer (c) admitting you don’t know (d) keeping answers short
30. 30.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
31. 31.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) False (b) True
32. 32.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
33. 33.🙋 You didn’t hear the question clearly. What should you do? (a) guess and answer (b) pretend you heard (c) politely ask again (d) walk away
34. 34.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) an impolite reply (b) a polite reply
35. 35.🔍 Which is the odd one out? (a) interrupting the asker (b) staying calm (c) looking at everyone (d) admitting you don’t know
36. 36.🙋 Good or poor Q&A habit: keeping answers short? (a) a good Q&A habit (b) a poor Q&A habit
37. 37.🔍 Which is the odd one out? (a) answering only friends (b) making up an answer (c) thanking the asker (d) rolling your eyes
38. 38.🙋 Good or poor Q&A habit: arguing angrily? (a) a poor Q&A habit (b) a good Q&A habit
39. 39.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
40. 40.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question

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