Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 916 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 You didn’t hear the question clearly. What should you do? (a) pretend you heard (b) guess and answer (c) politely ask again (d) walk away
2. 2.True or false: “I don’t know. Next.” is an impolite reply. (a) False (b) True
3. 3.🙋 Many hands go up at once. What is fair? (a) answer only friends (b) ignore them all (c) take them one by one (d) shout over them
4. 4.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
5. 5.Which of these is a poor Q&A habit? (a) keeping answers short (b) arguing angrily (c) looking at everyone (d) repeating the question
6. 6.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) an impolite reply (b) a polite reply
7. 7.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
8. 8.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
9. 9.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) False (b) True
10. 10.🙋 Good or poor Q&A habit: rolling your eyes? (a) a poor Q&A habit (b) a good Q&A habit
11. 11.Which of these is a poor Q&A habit? (a) looking at everyone (b) rolling your eyes (c) keeping answers short (d) staying calm
12. 12.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) False (b) True
13. 13.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
14. 14.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) False (b) True
15. 15.🙋 What does “Q&A” stand for? (a) queue and arrive (b) questions and answers (c) quiz and award (d) quick and amazing
16. 16.🙋 While someone asks a question, you should… (a) listen till they finish (b) look at your notes (c) interrupt them (d) start packing up
17. 17.True or false: “That is a great question — thank you.” is an impolite reply. (a) True (b) False
18. 18.🙋 You don’t know the answer to a question. What is best? (a) say you will find out (b) laugh at the asker (c) ignore the question (d) make up an answer
19. 19.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit
20. 20.🙋 Good or poor Q&A habit: interrupting the asker? (a) a good Q&A habit (b) a poor Q&A habit
21. 21.Which of these is a poor Q&A habit? (a) looking at everyone (b) keeping answers short (c) admitting you don’t know (d) a ten-minute answer
22. 22.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
23. 23.🔍 Which is the odd one out? (a) admitting you don’t know (b) interrupting the asker (c) repeating the question (d) staying calm
24. 24.Which of these is a poor Q&A habit? (a) looking at everyone (b) answering only friends (c) repeating the question (d) thanking the asker
25. 25.Which of these is a good Q&A habit? (a) answering only friends (b) interrupting the asker (c) keeping answers short (d) arguing angrily
26. 26.🙋 Good or poor Q&A habit: looking at everyone? (a) a good Q&A habit (b) a poor Q&A habit
27. 27.🔍 Which is the odd one out? (a) interrupting the asker (b) a ten-minute answer (c) rolling your eyes (d) looking at everyone
28. 28.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) False (b) True
29. 29.Which of these is a good Q&A habit? (a) arguing angrily (b) a ten-minute answer (c) repeating the question (d) rolling your eyes
30. 30.🔍 Which is the odd one out? (a) arguing angrily (b) making up an answer (c) answering only friends (d) keeping answers short
31. 31.Which of these is a poor Q&A habit? (a) keeping answers short (b) looking at everyone (c) interrupting the asker (d) admitting you don’t know
32. 32.Which of these is a good Q&A habit? (a) making up an answer (b) staying calm (c) answering only friends (d) a ten-minute answer
33. 33.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
34. 34.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
35. 35.Which of these is a poor Q&A habit? (a) looking at everyone (b) keeping answers short (c) staying calm (d) making up an answer
36. 36.🙋 Good or poor Q&A habit: answering only friends? (a) a good Q&A habit (b) a poor Q&A habit
37. 37.🙋 Good or poor Q&A habit: staying calm? (a) a poor Q&A habit (b) a good Q&A habit
38. 38.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) True (b) False
39. 39.🙋 Good or poor Q&A habit: arguing angrily? (a) a poor Q&A habit (b) a good Q&A habit
40. 40.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply

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