Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 917 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Good or poor Q&A habit: thanking the asker? (a) a good Q&A habit (b) a poor Q&A habit
2. 2.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
3. 3.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
4. 4.🔍 Which is the odd one out? (a) rolling your eyes (b) looking at everyone (c) thanking the asker (d) admitting you don’t know
5. 5.🙋 Many hands go up at once. What is fair? (a) shout over them (b) take them one by one (c) answer only friends (d) ignore them all
6. 6.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
7. 7.True or false: “That is a silly question.” is an impolite reply. (a) True (b) False
8. 8.🙋 What does “Q&A” stand for? (a) queue and arrive (b) quick and amazing (c) questions and answers (d) quiz and award
9. 9.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
10. 10.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) False (b) True
11. 11.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) an impolite reply (b) a polite reply
12. 12.🙋 Good or poor Q&A habit: arguing angrily? (a) a poor Q&A habit (b) a good Q&A habit
13. 13.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
14. 14.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) False (b) True
15. 15.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) True (b) False
16. 16.True or false: “That is a great question — thank you.” is an impolite reply. (a) False (b) True
17. 17.Which of these is a good Q&A habit? (a) rolling your eyes (b) arguing angrily (c) keeping answers short (d) answering only friends
18. 18.True or false: “Could you please repeat the question?” is a polite reply. (a) False (b) True
19. 19.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
20. 20.Which of these is a good Q&A habit? (a) answering only friends (b) looking at everyone (c) arguing angrily (d) a ten-minute answer
21. 21.True or false: “I don’t know. Next.” is a polite reply. (a) False (b) True
22. 22.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
23. 23.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
24. 24.🔍 Which is the odd one out? (a) interrupting the asker (b) repeating the question (c) a ten-minute answer (d) making up an answer
25. 25.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
26. 26.Which of these is a poor Q&A habit? (a) looking at everyone (b) interrupting the asker (c) staying calm (d) thanking the asker
27. 27.🙋 You didn’t hear the question clearly. What should you do? (a) guess and answer (b) pretend you heard (c) walk away (d) politely ask again
28. 28.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
29. 29.🙋 Good or poor Q&A habit: rolling your eyes? (a) a poor Q&A habit (b) a good Q&A habit
30. 30.🙋 After answering, what can you politely ask? (a) “Does that help?” (b) “Any more silly ones?” (c) “Wasn’t it obvious?” (d) “Happy now?”
31. 31.Which of these is a poor Q&A habit? (a) answering only friends (b) admitting you don’t know (c) staying calm (d) keeping answers short
32. 32.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit
33. 33.🔍 Which is the odd one out? (a) repeating the question (b) arguing angrily (c) thanking the asker (d) keeping answers short
34. 34.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a good Q&A habit (b) a poor Q&A habit
35. 35.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
36. 36.True or false: “That is a great question — thank you.” is a polite reply. (a) False (b) True
37. 37.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) False (b) True
38. 38.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
39. 39.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
40. 40.Which of these is a good Q&A habit? (a) answering only friends (b) arguing angrily (c) interrupting the asker (d) thanking the asker

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