Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 918 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🔍 Which is the odd one out? (a) looking at everyone (b) a ten-minute answer (c) making up an answer (d) arguing angrily
2. 2.True or false: “I don’t know. Next.” is an impolite reply. (a) False (b) True
3. 3.🙋 Good or poor Q&A habit: answering only friends? (a) a good Q&A habit (b) a poor Q&A habit
4. 4.Which of these is a poor Q&A habit? (a) thanking the asker (b) answering only friends (c) repeating the question (d) staying calm
5. 5.🙋 You don’t know the answer to a question. What is best? (a) make up an answer (b) laugh at the asker (c) say you will find out (d) ignore the question
6. 6.🙋 After answering, what can you politely ask? (a) “Wasn’t it obvious?” (b) “Does that help?” (c) “Any more silly ones?” (d) “Happy now?”
7. 7.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
8. 8.Which of these is a good Q&A habit? (a) staying calm (b) arguing angrily (c) interrupting the asker (d) answering only friends
9. 9.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) False (b) True
10. 10.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
11. 11.🔍 Which is the odd one out? (a) arguing angrily (b) staying calm (c) looking at everyone (d) keeping answers short
12. 12.🙋 While someone asks a question, you should… (a) listen till they finish (b) interrupt them (c) start packing up (d) look at your notes
13. 13.True or false: “Ask someone else.” is a polite reply. (a) False (b) True
14. 14.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) an impolite reply (b) a polite reply
15. 15.True or false: “Ask someone else.” is an impolite reply. (a) False (b) True
16. 16.🙋 Good or poor Q&A habit: interrupting the asker? (a) a good Q&A habit (b) a poor Q&A habit
17. 17.🙋 You didn’t hear the question clearly. What should you do? (a) guess and answer (b) walk away (c) politely ask again (d) pretend you heard
18. 18.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) False (b) True
19. 19.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
20. 20.🔍 Which is the odd one out? (a) interrupting the asker (b) repeating the question (c) answering only friends (d) rolling your eyes
21. 21.🙋 Good or poor Q&A habit: repeating the question? (a) a poor Q&A habit (b) a good Q&A habit
22. 22.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
23. 23.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
24. 24.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
25. 25.🙋 Good or poor Q&A habit: arguing angrily? (a) a good Q&A habit (b) a poor Q&A habit
26. 26.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
27. 27.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
28. 28.🙋 Good or poor Q&A habit: keeping answers short? (a) a good Q&A habit (b) a poor Q&A habit
29. 29.True or false: “I don’t know. Next.” is a polite reply. (a) False (b) True
30. 30.Which of these is a poor Q&A habit? (a) repeating the question (b) thanking the asker (c) looking at everyone (d) interrupting the asker
31. 31.Which of these is a good Q&A habit? (a) interrupting the asker (b) rolling your eyes (c) a ten-minute answer (d) admitting you don’t know
32. 32.Which of these is a good Q&A habit? (a) making up an answer (b) thanking the asker (c) rolling your eyes (d) arguing angrily
33. 33.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
34. 34.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) True (b) False
35. 35.🙋 Many hands go up at once. What is fair? (a) take them one by one (b) ignore them all (c) answer only friends (d) shout over them
36. 36.🔍 Which is the odd one out? (a) staying calm (b) thanking the asker (c) repeating the question (d) a ten-minute answer
37. 37.Which of these is a poor Q&A habit? (a) thanking the asker (b) admitting you don’t know (c) staying calm (d) a ten-minute answer
38. 38.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
39. 39.Which of these is a good Q&A habit? (a) answering only friends (b) making up an answer (c) keeping answers short (d) a ten-minute answer
40. 40.🙋 What does “Q&A” stand for? (a) quiz and award (b) questions and answers (c) quick and amazing (d) queue and arrive

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