Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 919 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a poor Q&A habit (b) a good Q&A habit
2. 2.🙋 You don’t know the answer to a question. What is best? (a) ignore the question (b) make up an answer (c) say you will find out (d) laugh at the asker
3. 3.🔍 Which is the odd one out? (a) repeating the question (b) arguing angrily (c) staying calm (d) admitting you don’t know
4. 4.🔍 Which is the odd one out? (a) looking at everyone (b) staying calm (c) thanking the asker (d) answering only friends
5. 5.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
6. 6.🔍 Which is the odd one out? (a) thanking the asker (b) keeping answers short (c) admitting you don’t know (d) a ten-minute answer
7. 7.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) True (b) False
8. 8.Which of these is a poor Q&A habit? (a) staying calm (b) keeping answers short (c) repeating the question (d) a ten-minute answer
9. 9.🔍 Which is the odd one out? (a) staying calm (b) a ten-minute answer (c) interrupting the asker (d) answering only friends
10. 10.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) False (b) True
11. 11.🙋 Many hands go up at once. What is fair? (a) ignore them all (b) shout over them (c) answer only friends (d) take them one by one
12. 12.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
13. 13.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
14. 14.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
15. 15.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
16. 16.🙋 You didn’t hear the question clearly. What should you do? (a) guess and answer (b) walk away (c) politely ask again (d) pretend you heard
17. 17.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
18. 18.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
19. 19.🙋 While someone asks a question, you should… (a) listen till they finish (b) interrupt them (c) start packing up (d) look at your notes
20. 20.True or false: “That is a great question — thank you.” is an impolite reply. (a) True (b) False
21. 21.True or false: “Ask someone else.” is an impolite reply. (a) False (b) True
22. 22.Which of these is a good Q&A habit? (a) a ten-minute answer (b) making up an answer (c) interrupting the asker (d) thanking the asker
23. 23.🙋 Good or poor Q&A habit: making up an answer? (a) a poor Q&A habit (b) a good Q&A habit
24. 24.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
25. 25.True or false: “Could you please repeat the question?” is an impolite reply. (a) True (b) False
26. 26.Which of these is a good Q&A habit? (a) a ten-minute answer (b) making up an answer (c) looking at everyone (d) answering only friends
27. 27.🙋 Good or poor Q&A habit: arguing angrily? (a) a poor Q&A habit (b) a good Q&A habit
28. 28.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) False (b) True
29. 29.🙋 After answering, what can you politely ask? (a) “Does that help?” (b) “Wasn’t it obvious?” (c) “Happy now?” (d) “Any more silly ones?”
30. 30.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
31. 31.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
32. 32.Which of these is a poor Q&A habit? (a) keeping answers short (b) staying calm (c) making up an answer (d) thanking the asker
33. 33.Which of these is a good Q&A habit? (a) answering only friends (b) interrupting the asker (c) rolling your eyes (d) repeating the question
34. 34.True or false: “I don’t know. Next.” is an impolite reply. (a) False (b) True
35. 35.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
36. 36.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
37. 37.🙋 What does “Q&A” stand for? (a) quick and amazing (b) queue and arrive (c) quiz and award (d) questions and answers
38. 38.🔍 Which is the odd one out? (a) answering only friends (b) a ten-minute answer (c) interrupting the asker (d) thanking the asker
39. 39.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
40. 40.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question

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