Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 93 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.Which of these is a poor Q&A habit? (a) keeping answers short (b) looking at everyone (c) a ten-minute answer (d) repeating the question
2. 2.Which of these is a poor Q&A habit? (a) repeating the question (b) looking at everyone (c) keeping answers short (d) interrupting the asker
3. 3.🙋 You don’t know the answer to a question. What is best? (a) laugh at the asker (b) say you will find out (c) ignore the question (d) make up an answer
4. 4.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit
5. 5.Which of these is a good Q&A habit? (a) arguing angrily (b) answering only friends (c) looking at everyone (d) interrupting the asker
6. 6.🔍 Which is the odd one out? (a) looking at everyone (b) staying calm (c) a ten-minute answer (d) keeping answers short
7. 7.🙋 After answering, what can you politely ask? (a) “Does that help?” (b) “Any more silly ones?” (c) “Happy now?” (d) “Wasn’t it obvious?”
8. 8.🙋 Good or poor Q&A habit: keeping answers short? (a) a good Q&A habit (b) a poor Q&A habit
9. 9.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
10. 10.Which of these is a good Q&A habit? (a) making up an answer (b) staying calm (c) answering only friends (d) arguing angrily
11. 11.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) a polite reply (b) an impolite reply
12. 12.Which of these is a poor Q&A habit? (a) staying calm (b) keeping answers short (c) admitting you don’t know (d) arguing angrily
13. 13.Which of these is a good Q&A habit? (a) thanking the asker (b) interrupting the asker (c) rolling your eyes (d) a ten-minute answer
14. 14.🙋 Good or poor Q&A habit: repeating the question? (a) a good Q&A habit (b) a poor Q&A habit
15. 15.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
16. 16.True or false: “That is a silly question.” is an impolite reply. (a) True (b) False
17. 17.🔍 Which is the odd one out? (a) keeping answers short (b) interrupting the asker (c) looking at everyone (d) staying calm
18. 18.🙋 Good or poor Q&A habit: arguing angrily? (a) a poor Q&A habit (b) a good Q&A habit
19. 19.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
20. 20.True or false: “I don’t know. Next.” is an impolite reply. (a) False (b) True
21. 21.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
22. 22.🙋 Good or poor Q&A habit: thanking the asker? (a) a good Q&A habit (b) a poor Q&A habit
23. 23.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
24. 24.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) True (b) False
25. 25.Which of these is a good Q&A habit? (a) rolling your eyes (b) interrupting the asker (c) answering only friends (d) repeating the question
26. 26.Which of these is a poor Q&A habit? (a) keeping answers short (b) thanking the asker (c) repeating the question (d) making up an answer
27. 27.True or false: “That is a great question — thank you.” is a polite reply. (a) True (b) False
28. 28.🙋 Good or poor Q&A habit: looking at everyone? (a) a poor Q&A habit (b) a good Q&A habit
29. 29.Which of these is a good Q&A habit? (a) answering only friends (b) a ten-minute answer (c) keeping answers short (d) arguing angrily
30. 30.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
31. 31.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
32. 32.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
33. 33.🙋 You didn’t hear the question clearly. What should you do? (a) walk away (b) politely ask again (c) pretend you heard (d) guess and answer
34. 34.🔍 Which is the odd one out? (a) making up an answer (b) a ten-minute answer (c) interrupting the asker (d) keeping answers short
35. 35.🙋 While someone asks a question, you should… (a) look at your notes (b) interrupt them (c) listen till they finish (d) start packing up
36. 36.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
37. 37.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a good Q&A habit (b) a poor Q&A habit
38. 38.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
39. 39.🔍 Which is the odd one out? (a) making up an answer (b) arguing angrily (c) admitting you don’t know (d) interrupting the asker
40. 40.🙋 Good or poor Q&A habit: interrupting the asker? (a) a poor Q&A habit (b) a good Q&A habit

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