Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 921 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Good or poor Q&A habit: looking at everyone? (a) a poor Q&A habit (b) a good Q&A habit
2. 2.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
3. 3.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
4. 4.🙋 You don’t know the answer to a question. What is best? (a) laugh at the asker (b) ignore the question (c) say you will find out (d) make up an answer
5. 5.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
6. 6.🙋 Many hands go up at once. What is fair? (a) shout over them (b) answer only friends (c) ignore them all (d) take them one by one
7. 7.Which of these is a good Q&A habit? (a) rolling your eyes (b) staying calm (c) interrupting the asker (d) making up an answer
8. 8.Which of these is a poor Q&A habit? (a) repeating the question (b) interrupting the asker (c) keeping answers short (d) admitting you don’t know
9. 9.🔍 Which is the odd one out? (a) looking at everyone (b) arguing angrily (c) interrupting the asker (d) a ten-minute answer
10. 10.Which of these is a poor Q&A habit? (a) repeating the question (b) admitting you don’t know (c) answering only friends (d) looking at everyone
11. 11.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
12. 12.🔍 Which is the odd one out? (a) answering only friends (b) repeating the question (c) rolling your eyes (d) interrupting the asker
13. 13.🙋 After answering, what can you politely ask? (a) “Happy now?” (b) “Any more silly ones?” (c) “Does that help?” (d) “Wasn’t it obvious?”
14. 14.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a poor Q&A habit (b) a good Q&A habit
15. 15.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) a polite reply (b) an impolite reply
16. 16.🙋 Good or poor Q&A habit: arguing angrily? (a) a good Q&A habit (b) a poor Q&A habit
17. 17.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) True (b) False
18. 18.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
19. 19.True or false: “Ask someone else.” is an impolite reply. (a) False (b) True
20. 20.True or false: “That is a silly question.” is an impolite reply. (a) True (b) False
21. 21.🔍 Which is the odd one out? (a) repeating the question (b) admitting you don’t know (c) arguing angrily (d) looking at everyone
22. 22.🔍 Which is the odd one out? (a) arguing angrily (b) thanking the asker (c) interrupting the asker (d) answering only friends
23. 23.🙋 While someone asks a question, you should… (a) look at your notes (b) interrupt them (c) start packing up (d) listen till they finish
24. 24.Which of these is a poor Q&A habit? (a) rolling your eyes (b) staying calm (c) admitting you don’t know (d) thanking the asker
25. 25.Which of these is a good Q&A habit? (a) a ten-minute answer (b) making up an answer (c) arguing angrily (d) repeating the question
26. 26.🙋 Good or poor Q&A habit: staying calm? (a) a poor Q&A habit (b) a good Q&A habit
27. 27.Which of these is a poor Q&A habit? (a) keeping answers short (b) repeating the question (c) thanking the asker (d) a ten-minute answer
28. 28.Which of these is a good Q&A habit? (a) a ten-minute answer (b) arguing angrily (c) making up an answer (d) looking at everyone
29. 29.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
30. 30.🙋 Good or poor Q&A habit: answering only friends? (a) a poor Q&A habit (b) a good Q&A habit
31. 31.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit
32. 32.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
33. 33.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
34. 34.Which of these is a poor Q&A habit? (a) arguing angrily (b) repeating the question (c) staying calm (d) admitting you don’t know
35. 35.🙋 What does “Q&A” stand for? (a) queue and arrive (b) quiz and award (c) quick and amazing (d) questions and answers
36. 36.🙋 Good or poor Q&A habit: keeping answers short? (a) a good Q&A habit (b) a poor Q&A habit
37. 37.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
38. 38.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
39. 39.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) an impolite reply (b) a polite reply
40. 40.True or false: “That is a silly question.” is a polite reply. (a) False (b) True

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