Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 924 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
2. 2.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
3. 3.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a good Q&A habit (b) a poor Q&A habit
4. 4.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) False (b) True
5. 5.🔍 Which is the odd one out? (a) interrupting the asker (b) arguing angrily (c) a ten-minute answer (d) looking at everyone
6. 6.True or false: “That is a silly question.” is an impolite reply. (a) True (b) False
7. 7.True or false: “Ask someone else.” is an impolite reply. (a) False (b) True
8. 8.🙋 Good or poor Q&A habit: interrupting the asker? (a) a good Q&A habit (b) a poor Q&A habit
9. 9.Which of these is a good Q&A habit? (a) a ten-minute answer (b) answering only friends (c) arguing angrily (d) repeating the question
10. 10.🙋 After answering, what can you politely ask? (a) “Happy now?” (b) “Does that help?” (c) “Wasn’t it obvious?” (d) “Any more silly ones?”
11. 11.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) True (b) False
12. 12.Which of these is a poor Q&A habit? (a) repeating the question (b) a ten-minute answer (c) admitting you don’t know (d) looking at everyone
13. 13.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a poor Q&A habit (b) a good Q&A habit
14. 14.🙋 Many hands go up at once. What is fair? (a) answer only friends (b) shout over them (c) ignore them all (d) take them one by one
15. 15.True or false: “Could you please repeat the question?” is an impolite reply. (a) True (b) False
16. 16.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
17. 17.Which of these is a good Q&A habit? (a) arguing angrily (b) making up an answer (c) interrupting the asker (d) admitting you don’t know
18. 18.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) True (b) False
19. 19.True or false: “I don’t know. Next.” is a polite reply. (a) True (b) False
20. 20.🔍 Which is the odd one out? (a) thanking the asker (b) arguing angrily (c) a ten-minute answer (d) answering only friends
21. 21.🔍 Which is the odd one out? (a) keeping answers short (b) making up an answer (c) arguing angrily (d) answering only friends
22. 22.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) True (b) False
23. 23.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
24. 24.🔍 Which is the odd one out? (a) keeping answers short (b) admitting you don’t know (c) repeating the question (d) making up an answer
25. 25.🙋 Good or poor Q&A habit: repeating the question? (a) a poor Q&A habit (b) a good Q&A habit
26. 26.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
27. 27.True or false: “Ask someone else.” is a polite reply. (a) False (b) True
28. 28.🙋 You don’t know the answer to a question. What is best? (a) ignore the question (b) laugh at the asker (c) say you will find out (d) make up an answer
29. 29.Which of these is a poor Q&A habit? (a) looking at everyone (b) arguing angrily (c) staying calm (d) thanking the asker
30. 30.🔍 Which is the odd one out? (a) repeating the question (b) interrupting the asker (c) a ten-minute answer (d) arguing angrily
31. 31.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
32. 32.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) an impolite reply (b) a polite reply
33. 33.True or false: “That is a great question — thank you.” is an impolite reply. (a) True (b) False
34. 34.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
35. 35.🙋 While someone asks a question, you should… (a) start packing up (b) listen till they finish (c) look at your notes (d) interrupt them
36. 36.🔍 Which is the odd one out? (a) arguing angrily (b) staying calm (c) looking at everyone (d) repeating the question
37. 37.🙋 You didn’t hear the question clearly. What should you do? (a) guess and answer (b) walk away (c) politely ask again (d) pretend you heard
38. 38.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
39. 39.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
40. 40.🔍 Which is the odd one out? (a) answering only friends (b) a ten-minute answer (c) rolling your eyes (d) staying calm

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