Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 927 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🔍 Which is the odd one out? (a) answering only friends (b) rolling your eyes (c) repeating the question (d) a ten-minute answer
2. 2.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
3. 3.Which of these is a good Q&A habit? (a) making up an answer (b) arguing angrily (c) thanking the asker (d) rolling your eyes
4. 4.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) False (b) True
5. 5.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
6. 6.🙋 You didn’t hear the question clearly. What should you do? (a) guess and answer (b) pretend you heard (c) walk away (d) politely ask again
7. 7.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
8. 8.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a good Q&A habit (b) a poor Q&A habit
9. 9.Which of these is a poor Q&A habit? (a) repeating the question (b) answering only friends (c) looking at everyone (d) keeping answers short
10. 10.True or false: “Ask someone else.” is an impolite reply. (a) True (b) False
11. 11.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
12. 12.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) False (b) True
13. 13.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a good Q&A habit (b) a poor Q&A habit
14. 14.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
15. 15.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply
16. 16.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
17. 17.🙋 While someone asks a question, you should… (a) look at your notes (b) listen till they finish (c) interrupt them (d) start packing up
18. 18.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) arguing angrily (c) looking at everyone (d) keeping answers short
19. 19.Which of these is a good Q&A habit? (a) answering only friends (b) staying calm (c) making up an answer (d) arguing angrily
20. 20.True or false: “That is a silly question.” is an impolite reply. (a) True (b) False
21. 21.Which of these is a good Q&A habit? (a) interrupting the asker (b) arguing angrily (c) rolling your eyes (d) repeating the question
22. 22.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
23. 23.🙋 Many hands go up at once. What is fair? (a) take them one by one (b) shout over them (c) ignore them all (d) answer only friends
24. 24.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
25. 25.Which of these is a good Q&A habit? (a) admitting you don’t know (b) arguing angrily (c) answering only friends (d) a ten-minute answer
26. 26.🔍 Which is the odd one out? (a) thanking the asker (b) looking at everyone (c) keeping answers short (d) a ten-minute answer
27. 27.Which of these is a poor Q&A habit? (a) making up an answer (b) staying calm (c) keeping answers short (d) looking at everyone
28. 28.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
29. 29.Which of these is a good Q&A habit? (a) answering only friends (b) looking at everyone (c) rolling your eyes (d) a ten-minute answer
30. 30.🙋 What does “Q&A” stand for? (a) quick and amazing (b) quiz and award (c) queue and arrive (d) questions and answers
31. 31.🙋 You don’t know the answer to a question. What is best? (a) laugh at the asker (b) make up an answer (c) say you will find out (d) ignore the question
32. 32.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
33. 33.🙋 Good or poor Q&A habit: keeping answers short? (a) a good Q&A habit (b) a poor Q&A habit
34. 34.🙋 Good or poor Q&A habit: staying calm? (a) a poor Q&A habit (b) a good Q&A habit
35. 35.True or false: “I don’t know. Next.” is a polite reply. (a) True (b) False
36. 36.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) False (b) True
37. 37.Which of these is a good Q&A habit? (a) arguing angrily (b) interrupting the asker (c) making up an answer (d) keeping answers short
38. 38.🔍 Which is the odd one out? (a) rolling your eyes (b) answering only friends (c) interrupting the asker (d) keeping answers short
39. 39.🙋 Good or poor Q&A habit: rolling your eyes? (a) a good Q&A habit (b) a poor Q&A habit
40. 40.🔍 Which is the odd one out? (a) a ten-minute answer (b) answering only friends (c) making up an answer (d) thanking the asker

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