Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 928 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.True or false: “Ask someone else.” is a polite reply. (a) False (b) True
2. 2.🙋 After answering, what can you politely ask? (a) “Does that help?” (b) “Any more silly ones?” (c) “Happy now?” (d) “Wasn’t it obvious?”
3. 3.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
4. 4.🔍 Which is the odd one out? (a) a ten-minute answer (b) interrupting the asker (c) answering only friends (d) looking at everyone
5. 5.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
6. 6.🔍 Which is the odd one out? (a) making up an answer (b) repeating the question (c) interrupting the asker (d) a ten-minute answer
7. 7.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit
8. 8.Which of these is a poor Q&A habit? (a) thanking the asker (b) arguing angrily (c) staying calm (d) repeating the question
9. 9.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
10. 10.True or false: “That is a silly question.” is a polite reply. (a) True (b) False
11. 11.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
12. 12.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) False (b) True
13. 13.Which of these is a good Q&A habit? (a) repeating the question (b) a ten-minute answer (c) rolling your eyes (d) arguing angrily
14. 14.Which of these is a poor Q&A habit? (a) repeating the question (b) keeping answers short (c) admitting you don’t know (d) interrupting the asker
15. 15.Which of these is a poor Q&A habit? (a) looking at everyone (b) staying calm (c) keeping answers short (d) answering only friends
16. 16.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
17. 17.🙋 Good or poor Q&A habit: staying calm? (a) a poor Q&A habit (b) a good Q&A habit
18. 18.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a poor Q&A habit (b) a good Q&A habit
19. 19.🔍 Which is the odd one out? (a) rolling your eyes (b) staying calm (c) keeping answers short (d) repeating the question
20. 20.🙋 You don’t know the answer to a question. What is best? (a) say you will find out (b) laugh at the asker (c) make up an answer (d) ignore the question
21. 21.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
22. 22.True or false: “Could you please repeat the question?” is a polite reply. (a) True (b) False
23. 23.True or false: “Could you please repeat the question?” is an impolite reply. (a) True (b) False
24. 24.🔍 Which is the odd one out? (a) keeping answers short (b) admitting you don’t know (c) arguing angrily (d) repeating the question
25. 25.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) False (b) True
26. 26.🙋 What does “Q&A” stand for? (a) quick and amazing (b) quiz and award (c) queue and arrive (d) questions and answers
27. 27.🙋 While someone asks a question, you should… (a) listen till they finish (b) start packing up (c) interrupt them (d) look at your notes
28. 28.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
29. 29.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
30. 30.Which of these is a good Q&A habit? (a) rolling your eyes (b) answering only friends (c) keeping answers short (d) a ten-minute answer
31. 31.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) True (b) False
32. 32.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
33. 33.Which of these is a poor Q&A habit? (a) keeping answers short (b) staying calm (c) a ten-minute answer (d) thanking the asker
34. 34.🔍 Which is the odd one out? (a) making up an answer (b) repeating the question (c) admitting you don’t know (d) looking at everyone
35. 35.True or false: “I don’t know. Next.” is an impolite reply. (a) False (b) True
36. 36.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
37. 37.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a good Q&A habit (b) a poor Q&A habit
38. 38.True or false: “Ask someone else.” is an impolite reply. (a) True (b) False
39. 39.🙋 Good or poor Q&A habit: repeating the question? (a) a poor Q&A habit (b) a good Q&A habit
40. 40.🔍 Which is the odd one out? (a) thanking the asker (b) arguing angrily (c) a ten-minute answer (d) interrupting the asker

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