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Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 929 · 40 questions
TalentJR

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

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  1. 1.🙋 Good or poor Q&A habit: rolling your eyes? (a) a poor Q&A habit (b) a good Q&A habit
  2. 2.True or false: “That is a silly question.” is a polite reply. (a) True (b) False
  3. 3.🙋 While someone asks a question, you should… (a) look at your notes (b) start packing up (c) interrupt them (d) listen till they finish
  4. 4.True or false: “Could you please repeat the question?” is an impolite reply. (a) True (b) False
  5. 5.Which of these is a good Q&A habit? (a) answering only friends (b) keeping answers short (c) interrupting the asker (d) making up an answer
  6. 6.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) False (b) True
  7. 7.True or false: “I don’t know. Next.” is a polite reply. (a) True (b) False
  8. 8.Which of these is a good Q&A habit? (a) making up an answer (b) interrupting the asker (c) staying calm (d) rolling your eyes
  9. 9.🔍 Which is the odd one out? (a) answering only friends (b) repeating the question (c) interrupting the asker (d) arguing angrily
  10. 10.🙋 After answering, what can you politely ask? (a) “Happy now?” (b) “Does that help?” (c) “Wasn’t it obvious?” (d) “Any more silly ones?”
  11. 11.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
  12. 12.🔍 Which is the odd one out? (a) arguing angrily (b) looking at everyone (c) keeping answers short (d) thanking the asker
  13. 13.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
  14. 14.🙋 Many hands go up at once. What is fair? (a) ignore them all (b) answer only friends (c) take them one by one (d) shout over them
  15. 15.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) True (b) False
  16. 16.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) True (b) False
  17. 17.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
  18. 18.True or false: “I don’t know. Next.” is an impolite reply. (a) False (b) True
  19. 19.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
  20. 20.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) True (b) False
  21. 21.🙋 Good or poor Q&A habit: repeating the question? (a) a good Q&A habit (b) a poor Q&A habit
  22. 22.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) an impolite reply (b) a polite reply
  23. 23.True or false: “Could you please repeat the question?” is a polite reply. (a) False (b) True
  24. 24.🙋 You don’t know the answer to a question. What is best? (a) say you will find out (b) ignore the question (c) laugh at the asker (d) make up an answer
  25. 25.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
  26. 26.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
  27. 27.🙋 What does “Q&A” stand for? (a) quick and amazing (b) questions and answers (c) queue and arrive (d) quiz and award
  28. 28.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) True (b) False
  29. 29.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
  30. 30.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
  31. 31.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
  32. 32.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
  33. 33.🙋 You didn’t hear the question clearly. What should you do? (a) pretend you heard (b) walk away (c) guess and answer (d) politely ask again
  34. 34.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) a polite reply (b) an impolite reply
  35. 35.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply
  36. 36.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit
  37. 37.Which of these is a good Q&A habit? (a) rolling your eyes (b) looking at everyone (c) arguing angrily (d) answering only friends
  38. 38.Which of these is a good Q&A habit? (a) a ten-minute answer (b) repeating the question (c) interrupting the asker (d) making up an answer
  39. 39.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) an impolite reply (b) a polite reply
  40. 40.🔍 Which is the odd one out? (a) admitting you don’t know (b) repeating the question (c) interrupting the asker (d) thanking the asker

Answer key

  1. a poor Q&A habit
  2. False
  3. listen till they finish
  4. False
  5. keeping answers short
  6. True
  7. False
  8. staying calm
  9. repeating the question
  10. “Does that help?”
  11. a good Q&A habit
  12. arguing angrily
  13. thank the asker
  14. take them one by one
  15. True
  16. False
  17. listen to the question
  18. True
  19. a polite reply
  20. True
  21. a good Q&A habit
  22. an impolite reply
  23. True
  24. say you will find out
  25. a polite reply
  26. a polite reply
  27. questions and answers
  28. False
  29. a polite reply
  30. thank the asker
  31. an impolite reply
  32. answer briefly
  33. politely ask again
  34. a polite reply
  35. an impolite reply
  36. a poor Q&A habit
  37. looking at everyone
  38. repeating the question
  39. an impolite reply
  40. interrupting the asker

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