Presentation Skills Worksheet: Handling Questions
Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.
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- 1.🙋 Good or poor Q&A habit: rolling your eyes? (a) a poor Q&A habit (b) a good Q&A habit
- 2.True or false: “That is a silly question.” is a polite reply. (a) True (b) False
- 3.🙋 While someone asks a question, you should… (a) look at your notes (b) start packing up (c) interrupt them (d) listen till they finish
- 4.True or false: “Could you please repeat the question?” is an impolite reply. (a) True (b) False
- 5.Which of these is a good Q&A habit? (a) answering only friends (b) keeping answers short (c) interrupting the asker (d) making up an answer
- 6.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) False (b) True
- 7.True or false: “I don’t know. Next.” is a polite reply. (a) True (b) False
- 8.Which of these is a good Q&A habit? (a) making up an answer (b) interrupting the asker (c) staying calm (d) rolling your eyes
- 9.🔍 Which is the odd one out? (a) answering only friends (b) repeating the question (c) interrupting the asker (d) arguing angrily
- 10.🙋 After answering, what can you politely ask? (a) “Happy now?” (b) “Does that help?” (c) “Wasn’t it obvious?” (d) “Any more silly ones?”
- 11.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
- 12.🔍 Which is the odd one out? (a) arguing angrily (b) looking at everyone (c) keeping answers short (d) thanking the asker
- 13.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
- 14.🙋 Many hands go up at once. What is fair? (a) ignore them all (b) answer only friends (c) take them one by one (d) shout over them
- 15.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) True (b) False
- 16.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) True (b) False
- 17.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
- 18.True or false: “I don’t know. Next.” is an impolite reply. (a) False (b) True
- 19.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
- 20.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) True (b) False
- 21.🙋 Good or poor Q&A habit: repeating the question? (a) a good Q&A habit (b) a poor Q&A habit
- 22.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) an impolite reply (b) a polite reply
- 23.True or false: “Could you please repeat the question?” is a polite reply. (a) False (b) True
- 24.🙋 You don’t know the answer to a question. What is best? (a) say you will find out (b) ignore the question (c) laugh at the asker (d) make up an answer
- 25.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
- 26.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
- 27.🙋 What does “Q&A” stand for? (a) quick and amazing (b) questions and answers (c) queue and arrive (d) quiz and award
- 28.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) True (b) False
- 29.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
- 30.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
- 31.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
- 32.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
- 33.🙋 You didn’t hear the question clearly. What should you do? (a) pretend you heard (b) walk away (c) guess and answer (d) politely ask again
- 34.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) a polite reply (b) an impolite reply
- 35.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply
- 36.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit
- 37.Which of these is a good Q&A habit? (a) rolling your eyes (b) looking at everyone (c) arguing angrily (d) answering only friends
- 38.Which of these is a good Q&A habit? (a) a ten-minute answer (b) repeating the question (c) interrupting the asker (d) making up an answer
- 39.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) an impolite reply (b) a polite reply
- 40.🔍 Which is the odd one out? (a) admitting you don’t know (b) repeating the question (c) interrupting the asker (d) thanking the asker
Answer key
- a poor Q&A habit
- False
- listen till they finish
- False
- keeping answers short
- True
- False
- staying calm
- repeating the question
- “Does that help?”
- a good Q&A habit
- arguing angrily
- thank the asker
- take them one by one
- True
- False
- listen to the question
- True
- a polite reply
- True
- a good Q&A habit
- an impolite reply
- True
- say you will find out
- a polite reply
- a polite reply
- questions and answers
- False
- a polite reply
- thank the asker
- an impolite reply
- answer briefly
- politely ask again
- a polite reply
- an impolite reply
- a poor Q&A habit
- looking at everyone
- repeating the question
- an impolite reply
- interrupting the asker
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