Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 935 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.True or false: “Could you please repeat the question?” is an impolite reply. (a) False (b) True
2. 2.True or false: “That is a silly question.” is an impolite reply. (a) True (b) False
3. 3.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) an impolite reply (b) a polite reply
4. 4.Which of these is a poor Q&A habit? (a) repeating the question (b) keeping answers short (c) looking at everyone (d) interrupting the asker
5. 5.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a good Q&A habit (b) a poor Q&A habit
6. 6.🔍 Which is the odd one out? (a) a ten-minute answer (b) looking at everyone (c) interrupting the asker (d) answering only friends
7. 7.True or false: “Ask someone else.” is a polite reply. (a) False (b) True
8. 8.🙋 You didn’t hear the question clearly. What should you do? (a) guess and answer (b) politely ask again (c) walk away (d) pretend you heard
9. 9.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) repeating the question (c) keeping answers short (d) arguing angrily
10. 10.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) looking at everyone (c) keeping answers short (d) answering only friends
11. 11.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
12. 12.True or false: “Could you please repeat the question?” is a polite reply. (a) False (b) True
13. 13.🙋 Good or poor Q&A habit: repeating the question? (a) a poor Q&A habit (b) a good Q&A habit
14. 14.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
15. 15.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
16. 16.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
17. 17.🔍 Which is the odd one out? (a) keeping answers short (b) admitting you don’t know (c) interrupting the asker (d) repeating the question
18. 18.🔍 Which is the odd one out? (a) a ten-minute answer (b) arguing angrily (c) repeating the question (d) making up an answer
19. 19.True or false: “Ask someone else.” is an impolite reply. (a) True (b) False
20. 20.🙋 What does “Q&A” stand for? (a) quick and amazing (b) quiz and award (c) queue and arrive (d) questions and answers
21. 21.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
22. 22.🔍 Which is the odd one out? (a) a ten-minute answer (b) thanking the asker (c) keeping answers short (d) repeating the question
23. 23.🙋 Good or poor Q&A habit: rolling your eyes? (a) a poor Q&A habit (b) a good Q&A habit
24. 24.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) False (b) True
25. 25.🙋 You don’t know the answer to a question. What is best? (a) ignore the question (b) say you will find out (c) make up an answer (d) laugh at the asker
26. 26.Which of these is a poor Q&A habit? (a) thanking the asker (b) keeping answers short (c) a ten-minute answer (d) looking at everyone
27. 27.🔍 Which is the odd one out? (a) thanking the asker (b) admitting you don’t know (c) arguing angrily (d) staying calm
28. 28.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
29. 29.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) False (b) True
30. 30.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
31. 31.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
32. 32.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
33. 33.True or false: “That is a silly question.” is a polite reply. (a) False (b) True
34. 34.🙋 Many hands go up at once. What is fair? (a) ignore them all (b) shout over them (c) take them one by one (d) answer only friends
35. 35.True or false: “That is a great question — thank you.” is an impolite reply. (a) False (b) True
36. 36.Which of these is a good Q&A habit? (a) a ten-minute answer (b) answering only friends (c) thanking the asker (d) rolling your eyes
37. 37.🔍 Which is the odd one out? (a) arguing angrily (b) making up an answer (c) rolling your eyes (d) keeping answers short
38. 38.Which of these is a poor Q&A habit? (a) thanking the asker (b) keeping answers short (c) repeating the question (d) rolling your eyes
39. 39.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) False (b) True
40. 40.🙋 Good or poor Q&A habit: keeping answers short? (a) a good Q&A habit (b) a poor Q&A habit

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