Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 936 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.True or false: “Could you please repeat the question?” is a polite reply. (a) False (b) True
2. 2.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
3. 3.🙋 While someone asks a question, you should… (a) start packing up (b) listen till they finish (c) interrupt them (d) look at your notes
4. 4.🙋 Good or poor Q&A habit: looking at everyone? (a) a poor Q&A habit (b) a good Q&A habit
5. 5.🔍 Which is the odd one out? (a) repeating the question (b) admitting you don’t know (c) keeping answers short (d) making up an answer
6. 6.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
7. 7.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit
8. 8.True or false: “I don’t know. Next.” is a polite reply. (a) True (b) False
9. 9.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
10. 10.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
11. 11.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
12. 12.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) False (b) True
13. 13.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
14. 14.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
15. 15.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) True (b) False
16. 16.Which of these is a good Q&A habit? (a) rolling your eyes (b) making up an answer (c) arguing angrily (d) admitting you don’t know
17. 17.🙋 Good or poor Q&A habit: interrupting the asker? (a) a good Q&A habit (b) a poor Q&A habit
18. 18.🙋 You don’t know the answer to a question. What is best? (a) ignore the question (b) laugh at the asker (c) say you will find out (d) make up an answer
19. 19.🔍 Which is the odd one out? (a) rolling your eyes (b) interrupting the asker (c) arguing angrily (d) thanking the asker
20. 20.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
21. 21.🔍 Which is the odd one out? (a) interrupting the asker (b) repeating the question (c) looking at everyone (d) admitting you don’t know
22. 22.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
23. 23.Which of these is a poor Q&A habit? (a) a ten-minute answer (b) keeping answers short (c) staying calm (d) repeating the question
24. 24.🔍 Which is the odd one out? (a) a ten-minute answer (b) rolling your eyes (c) staying calm (d) interrupting the asker
25. 25.🙋 Good or poor Q&A habit: staying calm? (a) a poor Q&A habit (b) a good Q&A habit
26. 26.🙋 Good or poor Q&A habit: repeating the question? (a) a poor Q&A habit (b) a good Q&A habit
27. 27.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a poor Q&A habit (b) a good Q&A habit
28. 28.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
29. 29.🙋 Good or poor Q&A habit: keeping answers short? (a) a good Q&A habit (b) a poor Q&A habit
30. 30.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
31. 31.Which of these is a good Q&A habit? (a) rolling your eyes (b) interrupting the asker (c) thanking the asker (d) arguing angrily
32. 32.🙋 After answering, what can you politely ask? (a) “Does that help?” (b) “Wasn’t it obvious?” (c) “Happy now?” (d) “Any more silly ones?”
33. 33.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
34. 34.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
35. 35.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) False (b) True
36. 36.🙋 You didn’t hear the question clearly. What should you do? (a) walk away (b) pretend you heard (c) politely ask again (d) guess and answer
37. 37.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) an impolite reply (b) a polite reply
38. 38.🔍 Which is the odd one out? (a) repeating the question (b) interrupting the asker (c) answering only friends (d) rolling your eyes
39. 39.🔍 Which is the odd one out? (a) admitting you don’t know (b) repeating the question (c) looking at everyone (d) answering only friends
40. 40.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply

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