Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 937 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) True (b) False
2. 2.🙋 Good or poor Q&A habit: repeating the question? (a) a poor Q&A habit (b) a good Q&A habit
3. 3.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
4. 4.🔍 Which is the odd one out? (a) making up an answer (b) repeating the question (c) a ten-minute answer (d) rolling your eyes
5. 5.Which of these is a good Q&A habit? (a) making up an answer (b) a ten-minute answer (c) answering only friends (d) looking at everyone
6. 6.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
7. 7.🔍 Which is the odd one out? (a) keeping answers short (b) thanking the asker (c) staying calm (d) answering only friends
8. 8.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
9. 9.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
10. 10.🙋 Good or poor Q&A habit: keeping answers short? (a) a poor Q&A habit (b) a good Q&A habit
11. 11.Which of these is a poor Q&A habit? (a) looking at everyone (b) interrupting the asker (c) thanking the asker (d) staying calm
12. 12.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) True (b) False
13. 13.🙋 After answering, what can you politely ask? (a) “Happy now?” (b) “Any more silly ones?” (c) “Wasn’t it obvious?” (d) “Does that help?”
14. 14.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
15. 15.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a poor Q&A habit (b) a good Q&A habit
16. 16.🔍 Which is the odd one out? (a) looking at everyone (b) admitting you don’t know (c) interrupting the asker (d) thanking the asker
17. 17.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) False (b) True
18. 18.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) repeating the question (c) thanking the asker (d) making up an answer
19. 19.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
20. 20.🔍 Which is the odd one out? (a) repeating the question (b) admitting you don’t know (c) rolling your eyes (d) looking at everyone
21. 21.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
22. 22.Which of these is a poor Q&A habit? (a) repeating the question (b) admitting you don’t know (c) looking at everyone (d) rolling your eyes
23. 23.🙋 Many hands go up at once. What is fair? (a) answer only friends (b) shout over them (c) ignore them all (d) take them one by one
24. 24.Which of these is a good Q&A habit? (a) rolling your eyes (b) thanking the asker (c) interrupting the asker (d) answering only friends
25. 25.🙋 While someone asks a question, you should… (a) interrupt them (b) start packing up (c) look at your notes (d) listen till they finish
26. 26.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
27. 27.True or false: “I don’t know. Next.” is an impolite reply. (a) False (b) True
28. 28.True or false: “Ask someone else.” is a polite reply. (a) True (b) False
29. 29.True or false: “That is a great question — thank you.” is a polite reply. (a) False (b) True
30. 30.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit
31. 31.🔍 Which is the odd one out? (a) making up an answer (b) rolling your eyes (c) looking at everyone (d) interrupting the asker
32. 32.🙋 Good or poor Q&A habit: arguing angrily? (a) a poor Q&A habit (b) a good Q&A habit
33. 33.🙋 You don’t know the answer to a question. What is best? (a) make up an answer (b) ignore the question (c) say you will find out (d) laugh at the asker
34. 34.Which of these is a good Q&A habit? (a) making up an answer (b) interrupting the asker (c) admitting you don’t know (d) answering only friends
35. 35.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) False (b) True
36. 36.🙋 Good or poor Q&A habit: interrupting the asker? (a) a good Q&A habit (b) a poor Q&A habit
37. 37.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
38. 38.Which of these is a good Q&A habit? (a) arguing angrily (b) a ten-minute answer (c) keeping answers short (d) making up an answer
39. 39.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
40. 40.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker

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