Presentation Skills Worksheet: Handling Questions
Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.
NameDateTime takenScore ___ / 40
- 1.Which of these is a good Q&A habit? (a) a ten-minute answer (b) interrupting the asker (c) making up an answer (d) staying calm
- 2.🙋 What does “Q&A” stand for? (a) questions and answers (b) quick and amazing (c) queue and arrive (d) quiz and award
- 3.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
- 4.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
- 5.True or false: “Ask someone else.” is an impolite reply. (a) True (b) False
- 6.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) False (b) True
- 7.🙋 You don’t know the answer to a question. What is best? (a) laugh at the asker (b) say you will find out (c) make up an answer (d) ignore the question
- 8.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) True (b) False
- 9.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) True (b) False
- 10.Which of these is a poor Q&A habit? (a) repeating the question (b) staying calm (c) interrupting the asker (d) thanking the asker
- 11.Which of these is a good Q&A habit? (a) keeping answers short (b) arguing angrily (c) interrupting the asker (d) answering only friends
- 12.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
- 13.🔍 Which is the odd one out? (a) answering only friends (b) repeating the question (c) looking at everyone (d) admitting you don’t know
- 14.🙋 While someone asks a question, you should… (a) look at your notes (b) start packing up (c) interrupt them (d) listen till they finish
- 15.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) an impolite reply (b) a polite reply
- 16.🙋 Good or poor Q&A habit: staying calm? (a) a good Q&A habit (b) a poor Q&A habit
- 17.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
- 18.True or false: “That is a great question — thank you.” is an impolite reply. (a) False (b) True
- 19.Which of these is a good Q&A habit? (a) arguing angrily (b) thanking the asker (c) rolling your eyes (d) making up an answer
- 20.Which of these is a poor Q&A habit? (a) looking at everyone (b) staying calm (c) keeping answers short (d) answering only friends
- 21.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
- 22.🙋 You didn’t hear the question clearly. What should you do? (a) politely ask again (b) walk away (c) guess and answer (d) pretend you heard
- 23.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
- 24.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
- 25.True or false: “I don’t know. Next.” is a polite reply. (a) False (b) True
- 26.True or false: “Could you please repeat the question?” is a polite reply. (a) True (b) False
- 27.True or false: “That is a great question — thank you.” is a polite reply. (a) False (b) True
- 28.🔍 Which is the odd one out? (a) a ten-minute answer (b) arguing angrily (c) answering only friends (d) repeating the question
- 29.🙋 Many hands go up at once. What is fair? (a) take them one by one (b) ignore them all (c) shout over them (d) answer only friends
- 30.Which of these is a good Q&A habit? (a) making up an answer (b) rolling your eyes (c) answering only friends (d) looking at everyone
- 31.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
- 32.🙋 After answering, what can you politely ask? (a) “Wasn’t it obvious?” (b) “Happy now?” (c) “Any more silly ones?” (d) “Does that help?”
- 33.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
- 34.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
- 35.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) an impolite reply (b) a polite reply
- 36.🔍 Which is the odd one out? (a) thanking the asker (b) making up an answer (c) keeping answers short (d) repeating the question
- 37.🔍 Which is the odd one out? (a) staying calm (b) looking at everyone (c) arguing angrily (d) thanking the asker
- 38.🙋 Good or poor Q&A habit: repeating the question? (a) a poor Q&A habit (b) a good Q&A habit
- 39.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) a polite reply (b) an impolite reply
- 40.Which of these is a poor Q&A habit? (a) looking at everyone (b) admitting you don’t know (c) arguing angrily (d) repeating the question
Answer key
- staying calm
- questions and answers
- thank the asker
- an impolite reply
- True
- True
- say you will find out
- False
- True
- interrupting the asker
- keeping answers short
- listen to the question
- answering only friends
- listen till they finish
- an impolite reply
- a good Q&A habit
- thank the asker
- False
- thanking the asker
- answering only friends
- an impolite reply
- politely ask again
- listen to the question
- a polite reply
- False
- True
- True
- repeating the question
- take them one by one
- looking at everyone
- answer briefly
- “Does that help?”
- a polite reply
- a polite reply
- an impolite reply
- making up an answer
- arguing angrily
- a good Q&A habit
- a polite reply
- arguing angrily
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