Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 939 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Many hands go up at once. What is fair? (a) answer only friends (b) take them one by one (c) ignore them all (d) shout over them
2. 2.True or false: “That is a silly question.” is a polite reply. (a) True (b) False
3. 3.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
4. 4.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) staying calm (c) thanking the asker (d) a ten-minute answer
5. 5.True or false: “I don’t know. Next.” is a polite reply. (a) True (b) False
6. 6.🔍 Which is the odd one out? (a) making up an answer (b) staying calm (c) admitting you don’t know (d) repeating the question
7. 7.🙋 Good or poor Q&A habit: making up an answer? (a) a poor Q&A habit (b) a good Q&A habit
8. 8.🙋 You didn’t hear the question clearly. What should you do? (a) guess and answer (b) politely ask again (c) pretend you heard (d) walk away
9. 9.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
10. 10.Which of these is a good Q&A habit? (a) making up an answer (b) a ten-minute answer (c) repeating the question (d) answering only friends
11. 11.🔍 Which is the odd one out? (a) admitting you don’t know (b) interrupting the asker (c) thanking the asker (d) repeating the question
12. 12.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a poor Q&A habit (b) a good Q&A habit
13. 13.🔍 Which is the odd one out? (a) answering only friends (b) arguing angrily (c) keeping answers short (d) a ten-minute answer
14. 14.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply
15. 15.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
16. 16.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
17. 17.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
18. 18.Which of these is a poor Q&A habit? (a) looking at everyone (b) staying calm (c) answering only friends (d) thanking the asker
19. 19.🔍 Which is the odd one out? (a) looking at everyone (b) arguing angrily (c) admitting you don’t know (d) repeating the question
20. 20.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
21. 21.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
22. 22.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
23. 23.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) True (b) False
24. 24.🙋 After answering, what can you politely ask? (a) “Does that help?” (b) “Happy now?” (c) “Wasn’t it obvious?” (d) “Any more silly ones?”
25. 25.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
26. 26.🙋 Good or poor Q&A habit: repeating the question? (a) a good Q&A habit (b) a poor Q&A habit
27. 27.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
28. 28.True or false: “That is a great question — thank you.” is an impolite reply. (a) False (b) True
29. 29.🔍 Which is the odd one out? (a) admitting you don’t know (b) interrupting the asker (c) rolling your eyes (d) arguing angrily
30. 30.🔍 Which is the odd one out? (a) interrupting the asker (b) arguing angrily (c) repeating the question (d) a ten-minute answer
31. 31.🙋 While someone asks a question, you should… (a) listen till they finish (b) look at your notes (c) start packing up (d) interrupt them
32. 32.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
33. 33.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
34. 34.🙋 Good or poor Q&A habit: thanking the asker? (a) a good Q&A habit (b) a poor Q&A habit
35. 35.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
36. 36.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) False (b) True
37. 37.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) True (b) False
38. 38.🙋 You don’t know the answer to a question. What is best? (a) ignore the question (b) make up an answer (c) say you will find out (d) laugh at the asker
39. 39.🔍 Which is the odd one out? (a) admitting you don’t know (b) repeating the question (c) looking at everyone (d) a ten-minute answer
40. 40.🙋 Good or poor Q&A habit: looking at everyone? (a) a poor Q&A habit (b) a good Q&A habit

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