Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 941 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 While someone asks a question, you should… (a) start packing up (b) look at your notes (c) listen till they finish (d) interrupt them
2. 2.🙋 Good or poor Q&A habit: repeating the question? (a) a poor Q&A habit (b) a good Q&A habit
3. 3.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
4. 4.True or false: “Could you please repeat the question?” is a polite reply. (a) False (b) True
5. 5.🔍 Which is the odd one out? (a) keeping answers short (b) interrupting the asker (c) admitting you don’t know (d) repeating the question
6. 6.🔍 Which is the odd one out? (a) rolling your eyes (b) interrupting the asker (c) admitting you don’t know (d) making up an answer
7. 7.🔍 Which is the odd one out? (a) admitting you don’t know (b) staying calm (c) looking at everyone (d) arguing angrily
8. 8.Which of these is a good Q&A habit? (a) a ten-minute answer (b) answering only friends (c) repeating the question (d) interrupting the asker
9. 9.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) an impolite reply (b) a polite reply
10. 10.🔍 Which is the odd one out? (a) thanking the asker (b) making up an answer (c) staying calm (d) repeating the question
11. 11.True or false: “I don’t know. Next.” is a polite reply. (a) True (b) False
12. 12.🔍 Which is the odd one out? (a) rolling your eyes (b) thanking the asker (c) a ten-minute answer (d) making up an answer
13. 13.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) True (b) False
14. 14.Which of these is a good Q&A habit? (a) interrupting the asker (b) a ten-minute answer (c) rolling your eyes (d) looking at everyone
15. 15.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
16. 16.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
17. 17.Which of these is a good Q&A habit? (a) a ten-minute answer (b) interrupting the asker (c) arguing angrily (d) keeping answers short
18. 18.🔍 Which is the odd one out? (a) looking at everyone (b) a ten-minute answer (c) staying calm (d) repeating the question
19. 19.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
20. 20.🙋 Many hands go up at once. What is fair? (a) ignore them all (b) take them one by one (c) answer only friends (d) shout over them
21. 21.🔍 Which is the odd one out? (a) staying calm (b) rolling your eyes (c) repeating the question (d) thanking the asker
22. 22.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
23. 23.Which of these is a poor Q&A habit? (a) keeping answers short (b) answering only friends (c) looking at everyone (d) staying calm
24. 24.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
25. 25.🙋 Good or poor Q&A habit: making up an answer? (a) a poor Q&A habit (b) a good Q&A habit
26. 26.🙋 You don’t know the answer to a question. What is best? (a) make up an answer (b) laugh at the asker (c) ignore the question (d) say you will find out
27. 27.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) True (b) False
28. 28.Which of these is a poor Q&A habit? (a) thanking the asker (b) staying calm (c) interrupting the asker (d) keeping answers short
29. 29.🙋 Good or poor Q&A habit: keeping answers short? (a) a good Q&A habit (b) a poor Q&A habit
30. 30.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
31. 31.🙋 Good or poor Q&A habit: looking at everyone? (a) a good Q&A habit (b) a poor Q&A habit
32. 32.True or false: “I don’t know. Next.” is an impolite reply. (a) False (b) True
33. 33.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
34. 34.🙋 What does “Q&A” stand for? (a) quiz and award (b) quick and amazing (c) questions and answers (d) queue and arrive
35. 35.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) False (b) True
36. 36.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
37. 37.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
38. 38.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
39. 39.🙋 You didn’t hear the question clearly. What should you do? (a) pretend you heard (b) politely ask again (c) walk away (d) guess and answer
40. 40.🙋 Good or poor Q&A habit: rolling your eyes? (a) a good Q&A habit (b) a poor Q&A habit

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