Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 942 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🔍 Which is the odd one out? (a) admitting you don’t know (b) thanking the asker (c) looking at everyone (d) interrupting the asker
2. 2.🙋 Good or poor Q&A habit: staying calm? (a) a poor Q&A habit (b) a good Q&A habit
3. 3.True or false: “Could you please repeat the question?” is a polite reply. (a) True (b) False
4. 4.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
5. 5.🙋 You don’t know the answer to a question. What is best? (a) ignore the question (b) make up an answer (c) laugh at the asker (d) say you will find out
6. 6.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a poor Q&A habit (b) a good Q&A habit
7. 7.🙋 What does “Q&A” stand for? (a) questions and answers (b) quick and amazing (c) quiz and award (d) queue and arrive
8. 8.🙋 Many hands go up at once. What is fair? (a) ignore them all (b) answer only friends (c) take them one by one (d) shout over them
9. 9.True or false: “Ask someone else.” is a polite reply. (a) True (b) False
10. 10.Which of these is a poor Q&A habit? (a) a ten-minute answer (b) thanking the asker (c) staying calm (d) repeating the question
11. 11.True or false: “I don’t know. Next.” is an impolite reply. (a) True (b) False
12. 12.Which of these is a good Q&A habit? (a) admitting you don’t know (b) interrupting the asker (c) a ten-minute answer (d) making up an answer
13. 13.🙋 Good or poor Q&A habit: thanking the asker? (a) a good Q&A habit (b) a poor Q&A habit
14. 14.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
15. 15.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
16. 16.True or false: “That is a silly question.” is a polite reply. (a) False (b) True
17. 17.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
18. 18.🔍 Which is the odd one out? (a) making up an answer (b) admitting you don’t know (c) staying calm (d) thanking the asker
19. 19.🔍 Which is the odd one out? (a) keeping answers short (b) rolling your eyes (c) staying calm (d) admitting you don’t know
20. 20.True or false: “Could you please repeat the question?” is an impolite reply. (a) False (b) True
21. 21.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
22. 22.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
23. 23.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
24. 24.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit
25. 25.True or false: “That is a great question — thank you.” is an impolite reply. (a) True (b) False
26. 26.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a poor Q&A habit (b) a good Q&A habit
27. 27.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) True (b) False
28. 28.🙋 After answering, what can you politely ask? (a) “Wasn’t it obvious?” (b) “Any more silly ones?” (c) “Happy now?” (d) “Does that help?”
29. 29.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
30. 30.🙋 Good or poor Q&A habit: keeping answers short? (a) a good Q&A habit (b) a poor Q&A habit
31. 31.🔍 Which is the odd one out? (a) a ten-minute answer (b) looking at everyone (c) answering only friends (d) making up an answer
32. 32.Which of these is a good Q&A habit? (a) interrupting the asker (b) looking at everyone (c) answering only friends (d) rolling your eyes
33. 33.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) False (b) True
34. 34.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
35. 35.Which of these is a good Q&A habit? (a) a ten-minute answer (b) thanking the asker (c) interrupting the asker (d) rolling your eyes
36. 36.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) True (b) False
37. 37.Which of these is a good Q&A habit? (a) interrupting the asker (b) rolling your eyes (c) keeping answers short (d) arguing angrily
38. 38.True or false: “That is a silly question.” is an impolite reply. (a) False (b) True
39. 39.🙋 Good or poor Q&A habit: arguing angrily? (a) a good Q&A habit (b) a poor Q&A habit
40. 40.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly

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