Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 945 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) True (b) False
2. 2.Which of these is a poor Q&A habit? (a) arguing angrily (b) keeping answers short (c) staying calm (d) looking at everyone
3. 3.Which of these is a good Q&A habit? (a) repeating the question (b) making up an answer (c) arguing angrily (d) interrupting the asker
4. 4.🔍 Which is the odd one out? (a) thanking the asker (b) rolling your eyes (c) staying calm (d) repeating the question
5. 5.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
6. 6.True or false: “That is a silly question.” is a polite reply. (a) False (b) True
7. 7.🙋 You didn’t hear the question clearly. What should you do? (a) politely ask again (b) guess and answer (c) walk away (d) pretend you heard
8. 8.🙋 Good or poor Q&A habit: interrupting the asker? (a) a good Q&A habit (b) a poor Q&A habit
9. 9.🙋 While someone asks a question, you should… (a) interrupt them (b) listen till they finish (c) look at your notes (d) start packing up
10. 10.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
11. 11.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
12. 12.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
13. 13.🔍 Which is the odd one out? (a) staying calm (b) thanking the asker (c) answering only friends (d) looking at everyone
14. 14.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit
15. 15.Which of these is a poor Q&A habit? (a) looking at everyone (b) a ten-minute answer (c) keeping answers short (d) staying calm
16. 16.🔍 Which is the odd one out? (a) keeping answers short (b) admitting you don’t know (c) interrupting the asker (d) thanking the asker
17. 17.🙋 Good or poor Q&A habit: staying calm? (a) a poor Q&A habit (b) a good Q&A habit
18. 18.🙋 Good or poor Q&A habit: keeping answers short? (a) a poor Q&A habit (b) a good Q&A habit
19. 19.🙋 Good or poor Q&A habit: answering only friends? (a) a good Q&A habit (b) a poor Q&A habit
20. 20.🙋 You don’t know the answer to a question. What is best? (a) laugh at the asker (b) make up an answer (c) ignore the question (d) say you will find out
21. 21.🔍 Which is the odd one out? (a) interrupting the asker (b) arguing angrily (c) making up an answer (d) admitting you don’t know
22. 22.🔍 Which is the odd one out? (a) making up an answer (b) arguing angrily (c) looking at everyone (d) rolling your eyes
23. 23.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) False (b) True
24. 24.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
25. 25.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply
26. 26.True or false: “Ask someone else.” is a polite reply. (a) False (b) True
27. 27.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) an impolite reply (b) a polite reply
28. 28.Which of these is a poor Q&A habit? (a) thanking the asker (b) making up an answer (c) repeating the question (d) admitting you don’t know
29. 29.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
30. 30.🔍 Which is the odd one out? (a) repeating the question (b) interrupting the asker (c) making up an answer (d) answering only friends
31. 31.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
32. 32.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
33. 33.🙋 Many hands go up at once. What is fair? (a) take them one by one (b) answer only friends (c) shout over them (d) ignore them all
34. 34.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) True (b) False
35. 35.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) True (b) False
36. 36.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a poor Q&A habit (b) a good Q&A habit
37. 37.Which of these is a good Q&A habit? (a) admitting you don’t know (b) arguing angrily (c) rolling your eyes (d) a ten-minute answer
38. 38.🙋 Good or poor Q&A habit: repeating the question? (a) a poor Q&A habit (b) a good Q&A habit
39. 39.🙋 After answering, what can you politely ask? (a) “Happy now?” (b) “Wasn’t it obvious?” (c) “Does that help?” (d) “Any more silly ones?”
40. 40.🙋 Good or poor Q&A habit: arguing angrily? (a) a good Q&A habit (b) a poor Q&A habit

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