Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 946 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🔍 Which is the odd one out? (a) admitting you don’t know (b) looking at everyone (c) making up an answer (d) repeating the question
2. 2.Which of these is a poor Q&A habit? (a) rolling your eyes (b) keeping answers short (c) repeating the question (d) thanking the asker
3. 3.🙋 Good or poor Q&A habit: repeating the question? (a) a good Q&A habit (b) a poor Q&A habit
4. 4.🙋 Good or poor Q&A habit: looking at everyone? (a) a poor Q&A habit (b) a good Q&A habit
5. 5.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) True (b) False
6. 6.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a good Q&A habit (b) a poor Q&A habit
7. 7.🙋 After answering, what can you politely ask? (a) “Wasn’t it obvious?” (b) “Does that help?” (c) “Any more silly ones?” (d) “Happy now?”
8. 8.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) True (b) False
9. 9.Which of these is a poor Q&A habit? (a) staying calm (b) admitting you don’t know (c) making up an answer (d) keeping answers short
10. 10.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
11. 11.Which of these is a good Q&A habit? (a) rolling your eyes (b) answering only friends (c) keeping answers short (d) making up an answer
12. 12.Which of these is a good Q&A habit? (a) repeating the question (b) interrupting the asker (c) making up an answer (d) arguing angrily
13. 13.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) True (b) False
14. 14.True or false: “I don’t know. Next.” is a polite reply. (a) True (b) False
15. 15.True or false: “That is a great question — thank you.” is an impolite reply. (a) True (b) False
16. 16.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) False (b) True
17. 17.Which of these is a poor Q&A habit? (a) repeating the question (b) staying calm (c) interrupting the asker (d) looking at everyone
18. 18.🙋 Good or poor Q&A habit: rolling your eyes? (a) a poor Q&A habit (b) a good Q&A habit
19. 19.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a poor Q&A habit (b) a good Q&A habit
20. 20.🔍 Which is the odd one out? (a) admitting you don’t know (b) interrupting the asker (c) repeating the question (d) thanking the asker
21. 21.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit
22. 22.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
23. 23.Which of these is a good Q&A habit? (a) a ten-minute answer (b) admitting you don’t know (c) answering only friends (d) making up an answer
24. 24.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
25. 25.🔍 Which is the odd one out? (a) repeating the question (b) arguing angrily (c) keeping answers short (d) staying calm
26. 26.Which of these is a good Q&A habit? (a) interrupting the asker (b) arguing angrily (c) looking at everyone (d) a ten-minute answer
27. 27.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply
28. 28.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
29. 29.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
30. 30.🔍 Which is the odd one out? (a) a ten-minute answer (b) staying calm (c) keeping answers short (d) admitting you don’t know
31. 31.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
32. 32.True or false: “I don’t know. Next.” is an impolite reply. (a) True (b) False
33. 33.🙋 Good or poor Q&A habit: staying calm? (a) a good Q&A habit (b) a poor Q&A habit
34. 34.True or false: “Could you please repeat the question?” is an impolite reply. (a) False (b) True
35. 35.🙋 What does “Q&A” stand for? (a) questions and answers (b) queue and arrive (c) quiz and award (d) quick and amazing
36. 36.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
37. 37.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
38. 38.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
39. 39.🙋 Good or poor Q&A habit: interrupting the asker? (a) a poor Q&A habit (b) a good Q&A habit
40. 40.🔍 Which is the odd one out? (a) keeping answers short (b) interrupting the asker (c) a ten-minute answer (d) rolling your eyes

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