Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 947 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
2. 2.🔍 Which is the odd one out? (a) interrupting the asker (b) arguing angrily (c) a ten-minute answer (d) keeping answers short
3. 3.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
4. 4.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a poor Q&A habit (b) a good Q&A habit
5. 5.Which of these is a poor Q&A habit? (a) keeping answers short (b) staying calm (c) a ten-minute answer (d) looking at everyone
6. 6.🔍 Which is the odd one out? (a) thanking the asker (b) making up an answer (c) answering only friends (d) arguing angrily
7. 7.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) False (b) True
8. 8.🔍 Which is the odd one out? (a) making up an answer (b) rolling your eyes (c) interrupting the asker (d) repeating the question
9. 9.Which of these is a good Q&A habit? (a) answering only friends (b) admitting you don’t know (c) arguing angrily (d) a ten-minute answer
10. 10.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
11. 11.🙋 Good or poor Q&A habit: arguing angrily? (a) a poor Q&A habit (b) a good Q&A habit
12. 12.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
13. 13.🙋 You didn’t hear the question clearly. What should you do? (a) walk away (b) guess and answer (c) politely ask again (d) pretend you heard
14. 14.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
15. 15.🙋 Many hands go up at once. What is fair? (a) ignore them all (b) shout over them (c) answer only friends (d) take them one by one
16. 16.🙋 Good or poor Q&A habit: interrupting the asker? (a) a good Q&A habit (b) a poor Q&A habit
17. 17.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) False (b) True
18. 18.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
19. 19.Which of these is a poor Q&A habit? (a) answering only friends (b) thanking the asker (c) looking at everyone (d) staying calm
20. 20.🙋 After answering, what can you politely ask? (a) “Wasn’t it obvious?” (b) “Any more silly ones?” (c) “Happy now?” (d) “Does that help?”
21. 21.🙋 Good or poor Q&A habit: rolling your eyes? (a) a poor Q&A habit (b) a good Q&A habit
22. 22.Which of these is a good Q&A habit? (a) rolling your eyes (b) answering only friends (c) looking at everyone (d) arguing angrily
23. 23.🙋 What does “Q&A” stand for? (a) queue and arrive (b) questions and answers (c) quick and amazing (d) quiz and award
24. 24.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
25. 25.Which of these is a good Q&A habit? (a) interrupting the asker (b) answering only friends (c) staying calm (d) arguing angrily
26. 26.Which of these is a good Q&A habit? (a) a ten-minute answer (b) rolling your eyes (c) interrupting the asker (d) repeating the question
27. 27.True or false: “Ask someone else.” is an impolite reply. (a) True (b) False
28. 28.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) an impolite reply (b) a polite reply
29. 29.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
30. 30.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
31. 31.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit
32. 32.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
33. 33.🔍 Which is the odd one out? (a) thanking the asker (b) repeating the question (c) keeping answers short (d) making up an answer
34. 34.🙋 Good or poor Q&A habit: staying calm? (a) a good Q&A habit (b) a poor Q&A habit
35. 35.Which of these is a good Q&A habit? (a) interrupting the asker (b) thanking the asker (c) arguing angrily (d) a ten-minute answer
36. 36.🙋 You don’t know the answer to a question. What is best? (a) make up an answer (b) laugh at the asker (c) ignore the question (d) say you will find out
37. 37.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
38. 38.🔍 Which is the odd one out? (a) admitting you don’t know (b) repeating the question (c) looking at everyone (d) answering only friends
39. 39.🔍 Which is the odd one out? (a) looking at everyone (b) interrupting the asker (c) answering only friends (d) rolling your eyes
40. 40.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) a polite reply (b) an impolite reply

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