Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 949 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
2. 2.🙋 Good or poor Q&A habit: keeping answers short? (a) a poor Q&A habit (b) a good Q&A habit
3. 3.🔍 Which is the odd one out? (a) interrupting the asker (b) making up an answer (c) thanking the asker (d) rolling your eyes
4. 4.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
5. 5.True or false: “Ask someone else.” is a polite reply. (a) False (b) True
6. 6.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) True (b) False
7. 7.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) an impolite reply (b) a polite reply
8. 8.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
9. 9.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) False (b) True
10. 10.Which of these is a good Q&A habit? (a) making up an answer (b) arguing angrily (c) repeating the question (d) a ten-minute answer
11. 11.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
12. 12.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
13. 13.🙋 After answering, what can you politely ask? (a) “Happy now?” (b) “Any more silly ones?” (c) “Wasn’t it obvious?” (d) “Does that help?”
14. 14.True or false: “That is a silly question.” is an impolite reply. (a) False (b) True
15. 15.🔍 Which is the odd one out? (a) interrupting the asker (b) looking at everyone (c) a ten-minute answer (d) answering only friends
16. 16.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) False (b) True
17. 17.🙋 Good or poor Q&A habit: staying calm? (a) a good Q&A habit (b) a poor Q&A habit
18. 18.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
19. 19.🙋 Good or poor Q&A habit: looking at everyone? (a) a poor Q&A habit (b) a good Q&A habit
20. 20.🙋 Many hands go up at once. What is fair? (a) answer only friends (b) ignore them all (c) take them one by one (d) shout over them
21. 21.🙋 You don’t know the answer to a question. What is best? (a) ignore the question (b) say you will find out (c) make up an answer (d) laugh at the asker
22. 22.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
23. 23.True or false: “That is a silly question.” is a polite reply. (a) True (b) False
24. 24.Which of these is a good Q&A habit? (a) a ten-minute answer (b) answering only friends (c) arguing angrily (d) admitting you don’t know
25. 25.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) True (b) False
26. 26.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a poor Q&A habit (b) a good Q&A habit
27. 27.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
28. 28.🙋 Good or poor Q&A habit: repeating the question? (a) a poor Q&A habit (b) a good Q&A habit
29. 29.Which of these is a good Q&A habit? (a) answering only friends (b) rolling your eyes (c) keeping answers short (d) making up an answer
30. 30.🙋 Good or poor Q&A habit: making up an answer? (a) a poor Q&A habit (b) a good Q&A habit
31. 31.Which of these is a good Q&A habit? (a) rolling your eyes (b) interrupting the asker (c) a ten-minute answer (d) staying calm
32. 32.True or false: “Could you please repeat the question?” is an impolite reply. (a) False (b) True
33. 33.Which of these is a poor Q&A habit? (a) a ten-minute answer (b) thanking the asker (c) staying calm (d) admitting you don’t know
34. 34.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
35. 35.True or false: “That is a great question — thank you.” is a polite reply. (a) False (b) True
36. 36.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
37. 37.🙋 Good or poor Q&A habit: rolling your eyes? (a) a good Q&A habit (b) a poor Q&A habit
38. 38.True or false: “I don’t know. Next.” is a polite reply. (a) True (b) False
39. 39.🔍 Which is the odd one out? (a) rolling your eyes (b) arguing angrily (c) interrupting the asker (d) keeping answers short
40. 40.🔍 Which is the odd one out? (a) staying calm (b) answering only friends (c) repeating the question (d) admitting you don’t know

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