Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 950 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.True or false: “Could you please repeat the question?” is an impolite reply. (a) True (b) False
2. 2.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) an impolite reply (b) a polite reply
3. 3.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
4. 4.Which of these is a poor Q&A habit? (a) keeping answers short (b) repeating the question (c) staying calm (d) making up an answer
5. 5.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
6. 6.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
7. 7.🙋 Many hands go up at once. What is fair? (a) answer only friends (b) ignore them all (c) take them one by one (d) shout over them
8. 8.🔍 Which is the odd one out? (a) a ten-minute answer (b) rolling your eyes (c) answering only friends (d) admitting you don’t know
9. 9.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) False (b) True
10. 10.🙋 Good or poor Q&A habit: staying calm? (a) a poor Q&A habit (b) a good Q&A habit
11. 11.True or false: “Ask someone else.” is an impolite reply. (a) True (b) False
12. 12.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
13. 13.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
14. 14.🙋 Good or poor Q&A habit: answering only friends? (a) a poor Q&A habit (b) a good Q&A habit
15. 15.🔍 Which is the odd one out? (a) staying calm (b) looking at everyone (c) making up an answer (d) thanking the asker
16. 16.🔍 Which is the odd one out? (a) interrupting the asker (b) arguing angrily (c) looking at everyone (d) a ten-minute answer
17. 17.Which of these is a good Q&A habit? (a) making up an answer (b) repeating the question (c) answering only friends (d) interrupting the asker
18. 18.🔍 Which is the odd one out? (a) rolling your eyes (b) thanking the asker (c) making up an answer (d) interrupting the asker
19. 19.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
20. 20.True or false: “That is a silly question.” is an impolite reply. (a) True (b) False
21. 21.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
22. 22.🙋 Good or poor Q&A habit: thanking the asker? (a) a good Q&A habit (b) a poor Q&A habit
23. 23.🙋 You don’t know the answer to a question. What is best? (a) laugh at the asker (b) ignore the question (c) say you will find out (d) make up an answer
24. 24.Which of these is a good Q&A habit? (a) arguing angrily (b) rolling your eyes (c) looking at everyone (d) a ten-minute answer
25. 25.🙋 What does “Q&A” stand for? (a) quick and amazing (b) questions and answers (c) quiz and award (d) queue and arrive
26. 26.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
27. 27.Which of these is a poor Q&A habit? (a) staying calm (b) repeating the question (c) a ten-minute answer (d) admitting you don’t know
28. 28.Which of these is a good Q&A habit? (a) a ten-minute answer (b) making up an answer (c) interrupting the asker (d) admitting you don’t know
29. 29.🔍 Which is the odd one out? (a) repeating the question (b) admitting you don’t know (c) arguing angrily (d) keeping answers short
30. 30.🙋 Good or poor Q&A habit: rolling your eyes? (a) a poor Q&A habit (b) a good Q&A habit
31. 31.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
32. 32.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
33. 33.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) True (b) False
34. 34.Which of these is a poor Q&A habit? (a) interrupting the asker (b) thanking the asker (c) keeping answers short (d) looking at everyone
35. 35.True or false: “Ask someone else.” is a polite reply. (a) False (b) True
36. 36.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
37. 37.🙋 Good or poor Q&A habit: looking at everyone? (a) a good Q&A habit (b) a poor Q&A habit
38. 38.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
39. 39.Which of these is a poor Q&A habit? (a) staying calm (b) thanking the asker (c) arguing angrily (d) repeating the question
40. 40.🔍 Which is the odd one out? (a) a ten-minute answer (b) rolling your eyes (c) interrupting the asker (d) staying calm

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