Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 951 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
2. 2.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
3. 3.True or false: “That is a silly question.” is a polite reply. (a) False (b) True
4. 4.🙋 Good or poor Q&A habit: keeping answers short? (a) a poor Q&A habit (b) a good Q&A habit
5. 5.Which of these is a poor Q&A habit? (a) arguing angrily (b) thanking the asker (c) keeping answers short (d) repeating the question
6. 6.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) False (b) True
7. 7.🔍 Which is the odd one out? (a) repeating the question (b) making up an answer (c) interrupting the asker (d) rolling your eyes
8. 8.🙋 Good or poor Q&A habit: repeating the question? (a) a poor Q&A habit (b) a good Q&A habit
9. 9.🙋 Good or poor Q&A habit: staying calm? (a) a poor Q&A habit (b) a good Q&A habit
10. 10.🙋 Many hands go up at once. What is fair? (a) answer only friends (b) ignore them all (c) shout over them (d) take them one by one
11. 11.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
12. 12.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) False (b) True
13. 13.🙋 After answering, what can you politely ask? (a) “Does that help?” (b) “Wasn’t it obvious?” (c) “Any more silly ones?” (d) “Happy now?”
14. 14.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
15. 15.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
16. 16.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply
17. 17.🙋 Good or poor Q&A habit: interrupting the asker? (a) a good Q&A habit (b) a poor Q&A habit
18. 18.🙋 What does “Q&A” stand for? (a) queue and arrive (b) quick and amazing (c) questions and answers (d) quiz and award
19. 19.True or false: “That is a great question — thank you.” is an impolite reply. (a) False (b) True
20. 20.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
21. 21.🔍 Which is the odd one out? (a) thanking the asker (b) answering only friends (c) making up an answer (d) rolling your eyes
22. 22.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) False (b) True
23. 23.Which of these is a good Q&A habit? (a) a ten-minute answer (b) answering only friends (c) staying calm (d) rolling your eyes
24. 24.🙋 You don’t know the answer to a question. What is best? (a) make up an answer (b) ignore the question (c) say you will find out (d) laugh at the asker
25. 25.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) True (b) False
26. 26.🙋 You didn’t hear the question clearly. What should you do? (a) guess and answer (b) walk away (c) politely ask again (d) pretend you heard
27. 27.🙋 Good or poor Q&A habit: arguing angrily? (a) a poor Q&A habit (b) a good Q&A habit
28. 28.🔍 Which is the odd one out? (a) staying calm (b) looking at everyone (c) answering only friends (d) keeping answers short
29. 29.🙋 Good or poor Q&A habit: looking at everyone? (a) a poor Q&A habit (b) a good Q&A habit
30. 30.True or false: “Ask someone else.” is a polite reply. (a) True (b) False
31. 31.Which of these is a good Q&A habit? (a) making up an answer (b) answering only friends (c) looking at everyone (d) interrupting the asker
32. 32.Which of these is a good Q&A habit? (a) making up an answer (b) repeating the question (c) arguing angrily (d) answering only friends
33. 33.🔍 Which is the odd one out? (a) a ten-minute answer (b) looking at everyone (c) keeping answers short (d) thanking the asker
34. 34.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) False (b) True
35. 35.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
36. 36.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
37. 37.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a poor Q&A habit (b) a good Q&A habit
38. 38.🙋 While someone asks a question, you should… (a) start packing up (b) listen till they finish (c) interrupt them (d) look at your notes
39. 39.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
40. 40.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a poor Q&A habit (b) a good Q&A habit

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