Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 952 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.True or false: “Could you please repeat the question?” is an impolite reply. (a) False (b) True
2. 2.🔍 Which is the odd one out? (a) admitting you don’t know (b) thanking the asker (c) making up an answer (d) keeping answers short
3. 3.True or false: “I don’t know. Next.” is an impolite reply. (a) False (b) True
4. 4.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
5. 5.Which of these is a poor Q&A habit? (a) staying calm (b) thanking the asker (c) repeating the question (d) a ten-minute answer
6. 6.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
7. 7.🔍 Which is the odd one out? (a) looking at everyone (b) keeping answers short (c) answering only friends (d) repeating the question
8. 8.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) False (b) True
9. 9.🙋 What does “Q&A” stand for? (a) quiz and award (b) quick and amazing (c) questions and answers (d) queue and arrive
10. 10.🙋 Good or poor Q&A habit: answering only friends? (a) a good Q&A habit (b) a poor Q&A habit
11. 11.🔍 Which is the odd one out? (a) making up an answer (b) keeping answers short (c) answering only friends (d) rolling your eyes
12. 12.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) interrupting the asker (c) repeating the question (d) staying calm
13. 13.True or false: “Ask someone else.” is a polite reply. (a) True (b) False
14. 14.Which of these is a good Q&A habit? (a) rolling your eyes (b) making up an answer (c) a ten-minute answer (d) repeating the question
15. 15.🙋 Good or poor Q&A habit: repeating the question? (a) a good Q&A habit (b) a poor Q&A habit
16. 16.🙋 Many hands go up at once. What is fair? (a) answer only friends (b) take them one by one (c) ignore them all (d) shout over them
17. 17.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) keeping answers short (c) arguing angrily (d) looking at everyone
18. 18.True or false: “Could you please repeat the question?” is a polite reply. (a) True (b) False
19. 19.🙋 You don’t know the answer to a question. What is best? (a) make up an answer (b) ignore the question (c) say you will find out (d) laugh at the asker
20. 20.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
21. 21.🔍 Which is the odd one out? (a) interrupting the asker (b) admitting you don’t know (c) looking at everyone (d) staying calm
22. 22.Which of these is a good Q&A habit? (a) admitting you don’t know (b) interrupting the asker (c) a ten-minute answer (d) arguing angrily
23. 23.🙋 Good or poor Q&A habit: arguing angrily? (a) a poor Q&A habit (b) a good Q&A habit
24. 24.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
25. 25.🙋 You didn’t hear the question clearly. What should you do? (a) pretend you heard (b) guess and answer (c) politely ask again (d) walk away
26. 26.🙋 Good or poor Q&A habit: staying calm? (a) a good Q&A habit (b) a poor Q&A habit
27. 27.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
28. 28.🙋 Good or poor Q&A habit: rolling your eyes? (a) a good Q&A habit (b) a poor Q&A habit
29. 29.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
30. 30.🙋 While someone asks a question, you should… (a) look at your notes (b) start packing up (c) listen till they finish (d) interrupt them
31. 31.Which of these is a poor Q&A habit? (a) looking at everyone (b) admitting you don’t know (c) thanking the asker (d) answering only friends
32. 32.🔍 Which is the odd one out? (a) admitting you don’t know (b) looking at everyone (c) a ten-minute answer (d) keeping answers short
33. 33.True or false: “That is a great question — thank you.” is a polite reply. (a) False (b) True
34. 34.🙋 Good or poor Q&A habit: looking at everyone? (a) a good Q&A habit (b) a poor Q&A habit
35. 35.🔍 Which is the odd one out? (a) making up an answer (b) interrupting the asker (c) looking at everyone (d) answering only friends
36. 36.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
37. 37.🙋 After answering, what can you politely ask? (a) “Any more silly ones?” (b) “Happy now?” (c) “Wasn’t it obvious?” (d) “Does that help?”
38. 38.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) False (b) True
39. 39.True or false: “That is a great question — thank you.” is an impolite reply. (a) True (b) False
40. 40.True or false: “That is a silly question.” is an impolite reply. (a) False (b) True

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