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Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 953 · 40 questions
TalentJR

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

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  1. 1.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
  2. 2.🙋 After answering, what can you politely ask? (a) “Does that help?” (b) “Happy now?” (c) “Wasn’t it obvious?” (d) “Any more silly ones?”
  3. 3.True or false: “That is a great question — thank you.” is a polite reply. (a) True (b) False
  4. 4.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
  5. 5.🙋 Good or poor Q&A habit: answering only friends? (a) a good Q&A habit (b) a poor Q&A habit
  6. 6.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
  7. 7.Which of these is a good Q&A habit? (a) thanking the asker (b) answering only friends (c) a ten-minute answer (d) interrupting the asker
  8. 8.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) True (b) False
  9. 9.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
  10. 10.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
  11. 11.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
  12. 12.True or false: “Could you please repeat the question?” is an impolite reply. (a) True (b) False
  13. 13.Which of these is a good Q&A habit? (a) arguing angrily (b) a ten-minute answer (c) answering only friends (d) admitting you don’t know
  14. 14.🔍 Which is the odd one out? (a) staying calm (b) thanking the asker (c) keeping answers short (d) interrupting the asker
  15. 15.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
  16. 16.🙋 Good or poor Q&A habit: interrupting the asker? (a) a good Q&A habit (b) a poor Q&A habit
  17. 17.🔍 Which is the odd one out? (a) keeping answers short (b) repeating the question (c) staying calm (d) making up an answer
  18. 18.🔍 Which is the odd one out? (a) rolling your eyes (b) making up an answer (c) admitting you don’t know (d) a ten-minute answer
  19. 19.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a poor Q&A habit (b) a good Q&A habit
  20. 20.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
  21. 21.🙋 Good or poor Q&A habit: rolling your eyes? (a) a good Q&A habit (b) a poor Q&A habit
  22. 22.Which of these is a poor Q&A habit? (a) making up an answer (b) looking at everyone (c) repeating the question (d) admitting you don’t know
  23. 23.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
  24. 24.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
  25. 25.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
  26. 26.🙋 Good or poor Q&A habit: arguing angrily? (a) a poor Q&A habit (b) a good Q&A habit
  27. 27.Which of these is a poor Q&A habit? (a) looking at everyone (b) repeating the question (c) thanking the asker (d) answering only friends
  28. 28.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
  29. 29.🔍 Which is the odd one out? (a) making up an answer (b) rolling your eyes (c) arguing angrily (d) repeating the question
  30. 30.🙋 Many hands go up at once. What is fair? (a) take them one by one (b) shout over them (c) ignore them all (d) answer only friends
  31. 31.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a poor Q&A habit (b) a good Q&A habit
  32. 32.🙋 Good or poor Q&A habit: making up an answer? (a) a poor Q&A habit (b) a good Q&A habit
  33. 33.🔍 Which is the odd one out? (a) staying calm (b) answering only friends (c) keeping answers short (d) looking at everyone
  34. 34.🙋 What does “Q&A” stand for? (a) quiz and award (b) queue and arrive (c) questions and answers (d) quick and amazing
  35. 35.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
  36. 36.Which of these is a good Q&A habit? (a) a ten-minute answer (b) answering only friends (c) making up an answer (d) repeating the question
  37. 37.Which of these is a good Q&A habit? (a) looking at everyone (b) a ten-minute answer (c) interrupting the asker (d) making up an answer
  38. 38.🙋 Good or poor Q&A habit: looking at everyone? (a) a poor Q&A habit (b) a good Q&A habit
  39. 39.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) True (b) False
  40. 40.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) False (b) True

Answer key

  1. a polite reply
  2. “Does that help?”
  3. True
  4. thank the asker
  5. a poor Q&A habit
  6. listen to the question
  7. thanking the asker
  8. False
  9. listen to the question
  10. listen to the question
  11. answer briefly
  12. False
  13. admitting you don’t know
  14. interrupting the asker
  15. answer briefly
  16. a poor Q&A habit
  17. making up an answer
  18. admitting you don’t know
  19. a good Q&A habit
  20. thank the asker
  21. a poor Q&A habit
  22. making up an answer
  23. listen to the question
  24. a polite reply
  25. an impolite reply
  26. a poor Q&A habit
  27. answering only friends
  28. a polite reply
  29. repeating the question
  30. take them one by one
  31. a poor Q&A habit
  32. a poor Q&A habit
  33. answering only friends
  34. questions and answers
  35. thank the asker
  36. repeating the question
  37. looking at everyone
  38. a good Q&A habit
  39. False
  40. False

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