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Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 954 · 40 questions
TalentJR

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

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  1. 1.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
  2. 2.Which of these is a good Q&A habit? (a) answering only friends (b) looking at everyone (c) rolling your eyes (d) arguing angrily
  3. 3.Which of these is a good Q&A habit? (a) repeating the question (b) answering only friends (c) rolling your eyes (d) a ten-minute answer
  4. 4.🔍 Which is the odd one out? (a) making up an answer (b) admitting you don’t know (c) looking at everyone (d) keeping answers short
  5. 5.🔍 Which is the odd one out? (a) admitting you don’t know (b) staying calm (c) thanking the asker (d) a ten-minute answer
  6. 6.🙋 Good or poor Q&A habit: repeating the question? (a) a good Q&A habit (b) a poor Q&A habit
  7. 7.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a poor Q&A habit (b) a good Q&A habit
  8. 8.🙋 What does “Q&A” stand for? (a) quick and amazing (b) questions and answers (c) quiz and award (d) queue and arrive
  9. 9.🙋 Good or poor Q&A habit: thanking the asker? (a) a good Q&A habit (b) a poor Q&A habit
  10. 10.🙋 While someone asks a question, you should… (a) look at your notes (b) interrupt them (c) listen till they finish (d) start packing up
  11. 11.🙋 After answering, what can you politely ask? (a) “Wasn’t it obvious?” (b) “Happy now?” (c) “Any more silly ones?” (d) “Does that help?”
  12. 12.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
  13. 13.🔍 Which is the odd one out? (a) repeating the question (b) looking at everyone (c) keeping answers short (d) interrupting the asker
  14. 14.Which of these is a poor Q&A habit? (a) keeping answers short (b) staying calm (c) thanking the asker (d) interrupting the asker
  15. 15.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) an impolite reply (b) a polite reply
  16. 16.True or false: “That is a silly question.” is an impolite reply. (a) True (b) False
  17. 17.🔍 Which is the odd one out? (a) a ten-minute answer (b) looking at everyone (c) interrupting the asker (d) arguing angrily
  18. 18.Which of these is a poor Q&A habit? (a) thanking the asker (b) a ten-minute answer (c) admitting you don’t know (d) repeating the question
  19. 19.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
  20. 20.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) False (b) True
  21. 21.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) True (b) False
  22. 22.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
  23. 23.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) an impolite reply (b) a polite reply
  24. 24.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
  25. 25.True or false: “Ask someone else.” is a polite reply. (a) True (b) False
  26. 26.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
  27. 27.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
  28. 28.🙋 Good or poor Q&A habit: rolling your eyes? (a) a good Q&A habit (b) a poor Q&A habit
  29. 29.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
  30. 30.Which of these is a good Q&A habit? (a) rolling your eyes (b) a ten-minute answer (c) making up an answer (d) staying calm
  31. 31.🙋 Good or poor Q&A habit: arguing angrily? (a) a poor Q&A habit (b) a good Q&A habit
  32. 32.🙋 You didn’t hear the question clearly. What should you do? (a) walk away (b) politely ask again (c) pretend you heard (d) guess and answer
  33. 33.🙋 Many hands go up at once. What is fair? (a) ignore them all (b) take them one by one (c) shout over them (d) answer only friends
  34. 34.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) False (b) True
  35. 35.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
  36. 36.Which of these is a good Q&A habit? (a) making up an answer (b) answering only friends (c) interrupting the asker (d) keeping answers short
  37. 37.🙋 You don’t know the answer to a question. What is best? (a) laugh at the asker (b) make up an answer (c) say you will find out (d) ignore the question
  38. 38.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) False (b) True
  39. 39.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a poor Q&A habit (b) a good Q&A habit
  40. 40.🙋 Good or poor Q&A habit: looking at everyone? (a) a good Q&A habit (b) a poor Q&A habit

Answer key

  1. a polite reply
  2. looking at everyone
  3. repeating the question
  4. making up an answer
  5. a ten-minute answer
  6. a good Q&A habit
  7. a good Q&A habit
  8. questions and answers
  9. a good Q&A habit
  10. listen till they finish
  11. “Does that help?”
  12. an impolite reply
  13. interrupting the asker
  14. interrupting the asker
  15. an impolite reply
  16. True
  17. looking at everyone
  18. a ten-minute answer
  19. an impolite reply
  20. True
  21. True
  22. listen to the question
  23. an impolite reply
  24. answer briefly
  25. False
  26. thank the asker
  27. listen to the question
  28. a poor Q&A habit
  29. answer briefly
  30. staying calm
  31. a poor Q&A habit
  32. politely ask again
  33. take them one by one
  34. False
  35. a polite reply
  36. keeping answers short
  37. say you will find out
  38. False
  39. a poor Q&A habit
  40. a good Q&A habit

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