Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 955 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
2. 2.🙋 What does “Q&A” stand for? (a) questions and answers (b) queue and arrive (c) quick and amazing (d) quiz and award
3. 3.🙋 Good or poor Q&A habit: arguing angrily? (a) a good Q&A habit (b) a poor Q&A habit
4. 4.🔍 Which is the odd one out? (a) keeping answers short (b) repeating the question (c) admitting you don’t know (d) a ten-minute answer
5. 5.🙋 Good or poor Q&A habit: answering only friends? (a) a poor Q&A habit (b) a good Q&A habit
6. 6.Which of these is a good Q&A habit? (a) a ten-minute answer (b) arguing angrily (c) rolling your eyes (d) looking at everyone
7. 7.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
8. 8.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
9. 9.🔍 Which is the odd one out? (a) rolling your eyes (b) keeping answers short (c) interrupting the asker (d) a ten-minute answer
10. 10.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) thanking the asker (c) making up an answer (d) looking at everyone
11. 11.🙋 Good or poor Q&A habit: keeping answers short? (a) a good Q&A habit (b) a poor Q&A habit
12. 12.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
13. 13.Which of these is a good Q&A habit? (a) answering only friends (b) rolling your eyes (c) arguing angrily (d) thanking the asker
14. 14.🙋 Good or poor Q&A habit: interrupting the asker? (a) a good Q&A habit (b) a poor Q&A habit
15. 15.True or false: “Could you please repeat the question?” is an impolite reply. (a) False (b) True
16. 16.Which of these is a poor Q&A habit? (a) looking at everyone (b) repeating the question (c) keeping answers short (d) interrupting the asker
17. 17.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
18. 18.🔍 Which is the odd one out? (a) staying calm (b) admitting you don’t know (c) repeating the question (d) answering only friends
19. 19.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
20. 20.🔍 Which is the odd one out? (a) thanking the asker (b) arguing angrily (c) a ten-minute answer (d) interrupting the asker
21. 21.🔍 Which is the odd one out? (a) making up an answer (b) looking at everyone (c) repeating the question (d) thanking the asker
22. 22.Which of these is a poor Q&A habit? (a) looking at everyone (b) keeping answers short (c) thanking the asker (d) rolling your eyes
23. 23.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
24. 24.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
25. 25.🔍 Which is the odd one out? (a) interrupting the asker (b) answering only friends (c) looking at everyone (d) arguing angrily
26. 26.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) True (b) False
27. 27.🙋 Good or poor Q&A habit: rolling your eyes? (a) a good Q&A habit (b) a poor Q&A habit
28. 28.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
29. 29.🙋 You didn’t hear the question clearly. What should you do? (a) walk away (b) pretend you heard (c) guess and answer (d) politely ask again
30. 30.🔍 Which is the odd one out? (a) looking at everyone (b) admitting you don’t know (c) interrupting the asker (d) staying calm
31. 31.🙋 You don’t know the answer to a question. What is best? (a) laugh at the asker (b) make up an answer (c) ignore the question (d) say you will find out
32. 32.🙋 After answering, what can you politely ask? (a) “Wasn’t it obvious?” (b) “Does that help?” (c) “Any more silly ones?” (d) “Happy now?”
33. 33.🔍 Which is the odd one out? (a) repeating the question (b) rolling your eyes (c) keeping answers short (d) admitting you don’t know
34. 34.True or false: “That is a great question — thank you.” is an impolite reply. (a) True (b) False
35. 35.True or false: “I don’t know. Next.” is an impolite reply. (a) False (b) True
36. 36.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
37. 37.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
38. 38.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) True (b) False
39. 39.Which of these is a good Q&A habit? (a) a ten-minute answer (b) interrupting the asker (c) arguing angrily (d) admitting you don’t know
40. 40.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) False (b) True

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