Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 956 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
2. 2.🙋 Good or poor Q&A habit: interrupting the asker? (a) a good Q&A habit (b) a poor Q&A habit
3. 3.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) True (b) False
4. 4.🔍 Which is the odd one out? (a) a ten-minute answer (b) arguing angrily (c) admitting you don’t know (d) rolling your eyes
5. 5.🙋 Good or poor Q&A habit: keeping answers short? (a) a good Q&A habit (b) a poor Q&A habit
6. 6.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a good Q&A habit (b) a poor Q&A habit
7. 7.🔍 Which is the odd one out? (a) a ten-minute answer (b) keeping answers short (c) thanking the asker (d) staying calm
8. 8.🙋 What does “Q&A” stand for? (a) quick and amazing (b) questions and answers (c) quiz and award (d) queue and arrive
9. 9.Which of these is a good Q&A habit? (a) rolling your eyes (b) thanking the asker (c) a ten-minute answer (d) arguing angrily
10. 10.🔍 Which is the odd one out? (a) interrupting the asker (b) thanking the asker (c) staying calm (d) admitting you don’t know
11. 11.Which of these is a poor Q&A habit? (a) staying calm (b) thanking the asker (c) admitting you don’t know (d) making up an answer
12. 12.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
13. 13.True or false: “That is a great question — thank you.” is an impolite reply. (a) True (b) False
14. 14.🔍 Which is the odd one out? (a) looking at everyone (b) rolling your eyes (c) keeping answers short (d) repeating the question
15. 15.Which of these is a good Q&A habit? (a) making up an answer (b) interrupting the asker (c) answering only friends (d) keeping answers short
16. 16.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
17. 17.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
18. 18.🔍 Which is the odd one out? (a) staying calm (b) looking at everyone (c) thanking the asker (d) making up an answer
19. 19.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
20. 20.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) False (b) True
21. 21.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
22. 22.🙋 Good or poor Q&A habit: rolling your eyes? (a) a poor Q&A habit (b) a good Q&A habit
23. 23.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
24. 24.🔍 Which is the odd one out? (a) answering only friends (b) arguing angrily (c) a ten-minute answer (d) thanking the asker
25. 25.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) False (b) True
26. 26.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) an impolite reply (b) a polite reply
27. 27.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
28. 28.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) True (b) False
29. 29.🙋 You didn’t hear the question clearly. What should you do? (a) walk away (b) guess and answer (c) politely ask again (d) pretend you heard
30. 30.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
31. 31.True or false: “That is a silly question.” is an impolite reply. (a) True (b) False
32. 32.🙋 Many hands go up at once. What is fair? (a) take them one by one (b) answer only friends (c) ignore them all (d) shout over them
33. 33.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) False (b) True
34. 34.True or false: “I don’t know. Next.” is a polite reply. (a) False (b) True
35. 35.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
36. 36.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply
37. 37.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) False (b) True
38. 38.Which of these is a good Q&A habit? (a) rolling your eyes (b) a ten-minute answer (c) admitting you don’t know (d) making up an answer
39. 39.🙋 Good or poor Q&A habit: looking at everyone? (a) a poor Q&A habit (b) a good Q&A habit
40. 40.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly

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