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Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 957 · 40 questions
TalentJR

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

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  1. 1.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
  2. 2.Which of these is a poor Q&A habit? (a) looking at everyone (b) making up an answer (c) admitting you don’t know (d) keeping answers short
  3. 3.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
  4. 4.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) True (b) False
  5. 5.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
  6. 6.Which of these is a good Q&A habit? (a) rolling your eyes (b) thanking the asker (c) a ten-minute answer (d) interrupting the asker
  7. 7.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
  8. 8.🔍 Which is the odd one out? (a) arguing angrily (b) repeating the question (c) interrupting the asker (d) rolling your eyes
  9. 9.True or false: “That is a great question — thank you.” is an impolite reply. (a) False (b) True
  10. 10.🔍 Which is the odd one out? (a) answering only friends (b) thanking the asker (c) rolling your eyes (d) making up an answer
  11. 11.🔍 Which is the odd one out? (a) arguing angrily (b) staying calm (c) keeping answers short (d) repeating the question
  12. 12.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) True (b) False
  13. 13.🙋 Good or poor Q&A habit: looking at everyone? (a) a poor Q&A habit (b) a good Q&A habit
  14. 14.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
  15. 15.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
  16. 16.🔍 Which is the odd one out? (a) keeping answers short (b) looking at everyone (c) repeating the question (d) making up an answer
  17. 17.True or false: “Could you please repeat the question?” is an impolite reply. (a) False (b) True
  18. 18.🙋 Good or poor Q&A habit: staying calm? (a) a good Q&A habit (b) a poor Q&A habit
  19. 19.🔍 Which is the odd one out? (a) a ten-minute answer (b) staying calm (c) keeping answers short (d) admitting you don’t know
  20. 20.Which of these is a good Q&A habit? (a) interrupting the asker (b) rolling your eyes (c) answering only friends (d) repeating the question
  21. 21.🙋 What does “Q&A” stand for? (a) quiz and award (b) quick and amazing (c) queue and arrive (d) questions and answers
  22. 22.True or false: “Ask someone else.” is a polite reply. (a) False (b) True
  23. 23.🙋 You didn’t hear the question clearly. What should you do? (a) pretend you heard (b) walk away (c) politely ask again (d) guess and answer
  24. 24.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
  25. 25.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) False (b) True
  26. 26.🙋 Good or poor Q&A habit: interrupting the asker? (a) a poor Q&A habit (b) a good Q&A habit
  27. 27.Which of these is a poor Q&A habit? (a) repeating the question (b) thanking the asker (c) staying calm (d) rolling your eyes
  28. 28.True or false: “I don’t know. Next.” is an impolite reply. (a) True (b) False
  29. 29.🙋 Good or poor Q&A habit: keeping answers short? (a) a good Q&A habit (b) a poor Q&A habit
  30. 30.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
  31. 31.🔍 Which is the odd one out? (a) interrupting the asker (b) arguing angrily (c) keeping answers short (d) a ten-minute answer
  32. 32.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) False (b) True
  33. 33.Which of these is a good Q&A habit? (a) making up an answer (b) interrupting the asker (c) a ten-minute answer (d) looking at everyone
  34. 34.🙋 You don’t know the answer to a question. What is best? (a) laugh at the asker (b) say you will find out (c) ignore the question (d) make up an answer
  35. 35.Which of these is a poor Q&A habit? (a) repeating the question (b) staying calm (c) keeping answers short (d) answering only friends
  36. 36.🙋 Good or poor Q&A habit: answering only friends? (a) a poor Q&A habit (b) a good Q&A habit
  37. 37.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) an impolite reply (b) a polite reply
  38. 38.🔍 Which is the odd one out? (a) repeating the question (b) interrupting the asker (c) admitting you don’t know (d) looking at everyone
  39. 39.🙋 Many hands go up at once. What is fair? (a) take them one by one (b) answer only friends (c) shout over them (d) ignore them all
  40. 40.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply

Answer key

  1. thank the asker
  2. making up an answer
  3. thank the asker
  4. True
  5. an impolite reply
  6. thanking the asker
  7. listen to the question
  8. repeating the question
  9. False
  10. thanking the asker
  11. arguing angrily
  12. False
  13. a good Q&A habit
  14. a polite reply
  15. answer briefly
  16. making up an answer
  17. False
  18. a good Q&A habit
  19. a ten-minute answer
  20. repeating the question
  21. questions and answers
  22. False
  23. politely ask again
  24. listen to the question
  25. True
  26. a poor Q&A habit
  27. rolling your eyes
  28. True
  29. a good Q&A habit
  30. a polite reply
  31. keeping answers short
  32. False
  33. looking at everyone
  34. say you will find out
  35. answering only friends
  36. a poor Q&A habit
  37. an impolite reply
  38. interrupting the asker
  39. take them one by one
  40. a polite reply

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