Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 958 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
2. 2.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
3. 3.Which of these is a poor Q&A habit? (a) repeating the question (b) keeping answers short (c) admitting you don’t know (d) rolling your eyes
4. 4.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
5. 5.🙋 Good or poor Q&A habit: arguing angrily? (a) a poor Q&A habit (b) a good Q&A habit
6. 6.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) staying calm (c) interrupting the asker (d) repeating the question
7. 7.🙋 Good or poor Q&A habit: interrupting the asker? (a) a good Q&A habit (b) a poor Q&A habit
8. 8.🙋 You don’t know the answer to a question. What is best? (a) say you will find out (b) make up an answer (c) ignore the question (d) laugh at the asker
9. 9.Which of these is a good Q&A habit? (a) answering only friends (b) making up an answer (c) interrupting the asker (d) thanking the asker
10. 10.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) True (b) False
11. 11.🙋 You didn’t hear the question clearly. What should you do? (a) walk away (b) pretend you heard (c) guess and answer (d) politely ask again
12. 12.🙋 Good or poor Q&A habit: making up an answer? (a) a poor Q&A habit (b) a good Q&A habit
13. 13.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a poor Q&A habit (b) a good Q&A habit
14. 14.Which of these is a poor Q&A habit? (a) arguing angrily (b) repeating the question (c) staying calm (d) admitting you don’t know
15. 15.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) False (b) True
16. 16.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) True (b) False
17. 17.Which of these is a good Q&A habit? (a) interrupting the asker (b) arguing angrily (c) admitting you don’t know (d) a ten-minute answer
18. 18.🙋 Many hands go up at once. What is fair? (a) ignore them all (b) take them one by one (c) answer only friends (d) shout over them
19. 19.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
20. 20.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply
21. 21.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
22. 22.Which of these is a poor Q&A habit? (a) keeping answers short (b) answering only friends (c) staying calm (d) repeating the question
23. 23.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
24. 24.🙋 What does “Q&A” stand for? (a) queue and arrive (b) questions and answers (c) quiz and award (d) quick and amazing
25. 25.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) False (b) True
26. 26.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) False (b) True
27. 27.🔍 Which is the odd one out? (a) keeping answers short (b) staying calm (c) answering only friends (d) looking at everyone
28. 28.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
29. 29.True or false: “Could you please repeat the question?” is an impolite reply. (a) True (b) False
30. 30.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
31. 31.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) a polite reply (b) an impolite reply
32. 32.Which of these is a good Q&A habit? (a) making up an answer (b) a ten-minute answer (c) arguing angrily (d) looking at everyone
33. 33.🔍 Which is the odd one out? (a) interrupting the asker (b) a ten-minute answer (c) arguing angrily (d) staying calm
34. 34.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a good Q&A habit (b) a poor Q&A habit
35. 35.True or false: “Ask someone else.” is an impolite reply. (a) True (b) False
36. 36.True or false: “That is a great question — thank you.” is an impolite reply. (a) True (b) False
37. 37.🔍 Which is the odd one out? (a) looking at everyone (b) keeping answers short (c) a ten-minute answer (d) staying calm
38. 38.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
39. 39.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
40. 40.🙋 Good or poor Q&A habit: keeping answers short? (a) a good Q&A habit (b) a poor Q&A habit

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