Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 96 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.Which of these is a good Q&A habit? (a) staying calm (b) interrupting the asker (c) making up an answer (d) answering only friends
2. 2.🙋 You don’t know the answer to a question. What is best? (a) make up an answer (b) ignore the question (c) laugh at the asker (d) say you will find out
3. 3.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) False (b) True
4. 4.🔍 Which is the odd one out? (a) interrupting the asker (b) arguing angrily (c) keeping answers short (d) answering only friends
5. 5.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
6. 6.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) a polite reply (b) an impolite reply
7. 7.🔍 Which is the odd one out? (a) admitting you don’t know (b) keeping answers short (c) thanking the asker (d) rolling your eyes
8. 8.True or false: “That is a silly question.” is an impolite reply. (a) False (b) True
9. 9.Which of these is a good Q&A habit? (a) a ten-minute answer (b) interrupting the asker (c) answering only friends (d) repeating the question
10. 10.True or false: “That is a great question — thank you.” is an impolite reply. (a) False (b) True
11. 11.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) True (b) False
12. 12.🙋 While someone asks a question, you should… (a) listen till they finish (b) interrupt them (c) look at your notes (d) start packing up
13. 13.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) an impolite reply (b) a polite reply
14. 14.Which of these is a poor Q&A habit? (a) repeating the question (b) a ten-minute answer (c) keeping answers short (d) admitting you don’t know
15. 15.Which of these is a good Q&A habit? (a) answering only friends (b) arguing angrily (c) keeping answers short (d) rolling your eyes
16. 16.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) False (b) True
17. 17.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) True (b) False
18. 18.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
19. 19.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
20. 20.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) True (b) False
21. 21.🔍 Which is the odd one out? (a) a ten-minute answer (b) repeating the question (c) keeping answers short (d) thanking the asker
22. 22.True or false: “Ask someone else.” is an impolite reply. (a) True (b) False
23. 23.🙋 After answering, what can you politely ask? (a) “Happy now?” (b) “Does that help?” (c) “Wasn’t it obvious?” (d) “Any more silly ones?”
24. 24.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
25. 25.🙋 Good or poor Q&A habit: keeping answers short? (a) a good Q&A habit (b) a poor Q&A habit
26. 26.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) an impolite reply (b) a polite reply
27. 27.True or false: “That is a great question — thank you.” is a polite reply. (a) True (b) False
28. 28.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
29. 29.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) True (b) False
30. 30.🙋 Good or poor Q&A habit: answering only friends? (a) a good Q&A habit (b) a poor Q&A habit
31. 31.Which of these is a poor Q&A habit? (a) repeating the question (b) rolling your eyes (c) keeping answers short (d) thanking the asker
32. 32.🙋 Good or poor Q&A habit: interrupting the asker? (a) a good Q&A habit (b) a poor Q&A habit
33. 33.🙋 Good or poor Q&A habit: repeating the question? (a) a poor Q&A habit (b) a good Q&A habit
34. 34.Which of these is a good Q&A habit? (a) rolling your eyes (b) answering only friends (c) thanking the asker (d) interrupting the asker
35. 35.🙋 Good or poor Q&A habit: thanking the asker? (a) a good Q&A habit (b) a poor Q&A habit
36. 36.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
37. 37.🙋 Good or poor Q&A habit: looking at everyone? (a) a poor Q&A habit (b) a good Q&A habit
38. 38.🙋 You didn’t hear the question clearly. What should you do? (a) guess and answer (b) walk away (c) pretend you heard (d) politely ask again
39. 39.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
40. 40.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply

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