Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 97 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.Which of these is a poor Q&A habit? (a) keeping answers short (b) looking at everyone (c) thanking the asker (d) arguing angrily
2. 2.🔍 Which is the odd one out? (a) rolling your eyes (b) keeping answers short (c) looking at everyone (d) repeating the question
3. 3.🙋 Good or poor Q&A habit: answering only friends? (a) a poor Q&A habit (b) a good Q&A habit
4. 4.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
5. 5.🙋 Good or poor Q&A habit: keeping answers short? (a) a good Q&A habit (b) a poor Q&A habit
6. 6.🙋 What does “Q&A” stand for? (a) quiz and award (b) quick and amazing (c) queue and arrive (d) questions and answers
7. 7.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
8. 8.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
9. 9.🔍 Which is the odd one out? (a) staying calm (b) looking at everyone (c) answering only friends (d) repeating the question
10. 10.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
11. 11.Which of these is a good Q&A habit? (a) staying calm (b) arguing angrily (c) a ten-minute answer (d) answering only friends
12. 12.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) an impolite reply (b) a polite reply
13. 13.🙋 After answering, what can you politely ask? (a) “Any more silly ones?” (b) “Wasn’t it obvious?” (c) “Does that help?” (d) “Happy now?”
14. 14.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) False (b) True
15. 15.🙋 Good or poor Q&A habit: repeating the question? (a) a good Q&A habit (b) a poor Q&A habit
16. 16.🔍 Which is the odd one out? (a) repeating the question (b) a ten-minute answer (c) staying calm (d) admitting you don’t know
17. 17.🔍 Which is the odd one out? (a) arguing angrily (b) rolling your eyes (c) making up an answer (d) keeping answers short
18. 18.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
19. 19.🔍 Which is the odd one out? (a) repeating the question (b) making up an answer (c) thanking the asker (d) admitting you don’t know
20. 20.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply
21. 21.🙋 While someone asks a question, you should… (a) listen till they finish (b) start packing up (c) interrupt them (d) look at your notes
22. 22.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) True (b) False
23. 23.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) keeping answers short (c) a ten-minute answer (d) thanking the asker
24. 24.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) False (b) True
25. 25.True or false: “Ask someone else.” is an impolite reply. (a) False (b) True
26. 26.🙋 Good or poor Q&A habit: looking at everyone? (a) a poor Q&A habit (b) a good Q&A habit
27. 27.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
28. 28.🔍 Which is the odd one out? (a) repeating the question (b) interrupting the asker (c) keeping answers short (d) thanking the asker
29. 29.Which of these is a poor Q&A habit? (a) staying calm (b) rolling your eyes (c) looking at everyone (d) repeating the question
30. 30.🔍 Which is the odd one out? (a) looking at everyone (b) answering only friends (c) rolling your eyes (d) arguing angrily
31. 31.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) a polite reply (b) an impolite reply
32. 32.Which of these is a good Q&A habit? (a) a ten-minute answer (b) looking at everyone (c) making up an answer (d) interrupting the asker
33. 33.🙋 You don’t know the answer to a question. What is best? (a) laugh at the asker (b) ignore the question (c) make up an answer (d) say you will find out
34. 34.Which of these is a good Q&A habit? (a) a ten-minute answer (b) interrupting the asker (c) repeating the question (d) arguing angrily
35. 35.🙋 You didn’t hear the question clearly. What should you do? (a) guess and answer (b) pretend you heard (c) politely ask again (d) walk away
36. 36.True or false: “That is a silly question.” is a polite reply. (a) False (b) True
37. 37.Which of these is a good Q&A habit? (a) interrupting the asker (b) making up an answer (c) arguing angrily (d) keeping answers short
38. 38.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) False (b) True
39. 39.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
40. 40.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) False (b) True

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