Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 960 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) False (b) True
2. 2.🙋 You didn’t hear the question clearly. What should you do? (a) politely ask again (b) pretend you heard (c) walk away (d) guess and answer
3. 3.Which of these is a poor Q&A habit? (a) staying calm (b) thanking the asker (c) making up an answer (d) repeating the question
4. 4.🙋 Good or poor Q&A habit: repeating the question? (a) a good Q&A habit (b) a poor Q&A habit
5. 5.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) False (b) True
6. 6.Which of these is a good Q&A habit? (a) making up an answer (b) looking at everyone (c) rolling your eyes (d) interrupting the asker
7. 7.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
8. 8.Which of these is a good Q&A habit? (a) arguing angrily (b) a ten-minute answer (c) interrupting the asker (d) repeating the question
9. 9.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) True (b) False
10. 10.True or false: “That is a great question — thank you.” is an impolite reply. (a) True (b) False
11. 11.🙋 While someone asks a question, you should… (a) look at your notes (b) listen till they finish (c) interrupt them (d) start packing up
12. 12.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
13. 13.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a good Q&A habit (b) a poor Q&A habit
14. 14.🔍 Which is the odd one out? (a) staying calm (b) keeping answers short (c) thanking the asker (d) answering only friends
15. 15.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) True (b) False
16. 16.🙋 Good or poor Q&A habit: keeping answers short? (a) a poor Q&A habit (b) a good Q&A habit
17. 17.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) an impolite reply (b) a polite reply
18. 18.True or false: “Ask someone else.” is an impolite reply. (a) False (b) True
19. 19.Which of these is a good Q&A habit? (a) admitting you don’t know (b) rolling your eyes (c) interrupting the asker (d) answering only friends
20. 20.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) a ten-minute answer (c) looking at everyone (d) repeating the question
21. 21.True or false: “I don’t know. Next.” is an impolite reply. (a) True (b) False
22. 22.🙋 What does “Q&A” stand for? (a) quiz and award (b) quick and amazing (c) queue and arrive (d) questions and answers
23. 23.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
24. 24.🔍 Which is the odd one out? (a) a ten-minute answer (b) repeating the question (c) making up an answer (d) interrupting the asker
25. 25.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
26. 26.Which of these is a poor Q&A habit? (a) looking at everyone (b) staying calm (c) admitting you don’t know (d) interrupting the asker
27. 27.True or false: “That is a silly question.” is an impolite reply. (a) False (b) True
28. 28.🔍 Which is the odd one out? (a) repeating the question (b) arguing angrily (c) thanking the asker (d) admitting you don’t know
29. 29.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
30. 30.🙋 Good or poor Q&A habit: interrupting the asker? (a) a poor Q&A habit (b) a good Q&A habit
31. 31.🔍 Which is the odd one out? (a) thanking the asker (b) staying calm (c) a ten-minute answer (d) admitting you don’t know
32. 32.True or false: “That is a silly question.” is a polite reply. (a) True (b) False
33. 33.Which of these is a good Q&A habit? (a) thanking the asker (b) making up an answer (c) answering only friends (d) arguing angrily
34. 34.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
35. 35.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
36. 36.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
37. 37.🔍 Which is the odd one out? (a) arguing angrily (b) making up an answer (c) keeping answers short (d) interrupting the asker
38. 38.🙋 Many hands go up at once. What is fair? (a) ignore them all (b) take them one by one (c) answer only friends (d) shout over them
39. 39.🙋 After answering, what can you politely ask? (a) “Does that help?” (b) “Happy now?” (c) “Any more silly ones?” (d) “Wasn’t it obvious?”
40. 40.🙋 Good or poor Q&A habit: answering only friends? (a) a poor Q&A habit (b) a good Q&A habit

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