Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 961 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) False (b) True
2. 2.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
3. 3.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
4. 4.🙋 Good or poor Q&A habit: staying calm? (a) a poor Q&A habit (b) a good Q&A habit
5. 5.🔍 Which is the odd one out? (a) looking at everyone (b) making up an answer (c) thanking the asker (d) keeping answers short
6. 6.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
7. 7.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
8. 8.🔍 Which is the odd one out? (a) making up an answer (b) arguing angrily (c) staying calm (d) a ten-minute answer
9. 9.True or false: “I don’t know. Next.” is a polite reply. (a) False (b) True
10. 10.🙋 You didn’t hear the question clearly. What should you do? (a) politely ask again (b) guess and answer (c) walk away (d) pretend you heard
11. 11.🙋 While someone asks a question, you should… (a) start packing up (b) look at your notes (c) interrupt them (d) listen till they finish
12. 12.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) True (b) False
13. 13.🙋 Many hands go up at once. What is fair? (a) take them one by one (b) answer only friends (c) shout over them (d) ignore them all
14. 14.True or false: “That is a silly question.” is a polite reply. (a) True (b) False
15. 15.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
16. 16.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
17. 17.🔍 Which is the odd one out? (a) repeating the question (b) answering only friends (c) admitting you don’t know (d) thanking the asker
18. 18.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
19. 19.Which of these is a good Q&A habit? (a) staying calm (b) rolling your eyes (c) a ten-minute answer (d) answering only friends
20. 20.Which of these is a poor Q&A habit? (a) looking at everyone (b) a ten-minute answer (c) staying calm (d) admitting you don’t know
21. 21.Which of these is a good Q&A habit? (a) interrupting the asker (b) answering only friends (c) keeping answers short (d) rolling your eyes
22. 22.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) False (b) True
23. 23.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
24. 24.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
25. 25.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) True (b) False
26. 26.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
27. 27.True or false: “Could you please repeat the question?” is a polite reply. (a) True (b) False
28. 28.🔍 Which is the odd one out? (a) a ten-minute answer (b) rolling your eyes (c) making up an answer (d) repeating the question
29. 29.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
30. 30.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
31. 31.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
32. 32.🙋 You don’t know the answer to a question. What is best? (a) ignore the question (b) say you will find out (c) laugh at the asker (d) make up an answer
33. 33.🔍 Which is the odd one out? (a) looking at everyone (b) keeping answers short (c) a ten-minute answer (d) admitting you don’t know
34. 34.🔍 Which is the odd one out? (a) repeating the question (b) staying calm (c) thanking the asker (d) arguing angrily
35. 35.🔍 Which is the odd one out? (a) admitting you don’t know (b) rolling your eyes (c) arguing angrily (d) a ten-minute answer
36. 36.🔍 Which is the odd one out? (a) thanking the asker (b) a ten-minute answer (c) making up an answer (d) arguing angrily
37. 37.Which of these is a good Q&A habit? (a) interrupting the asker (b) answering only friends (c) making up an answer (d) admitting you don’t know
38. 38.True or false: “That is a silly question.” is an impolite reply. (a) False (b) True
39. 39.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
40. 40.Which of these is a poor Q&A habit? (a) keeping answers short (b) thanking the asker (c) looking at everyone (d) interrupting the asker

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