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Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 964 · 40 questions
TalentJR

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

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  1. 1.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
  2. 2.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
  3. 3.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
  4. 4.🔍 Which is the odd one out? (a) answering only friends (b) a ten-minute answer (c) making up an answer (d) keeping answers short
  5. 5.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) True (b) False
  6. 6.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
  7. 7.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
  8. 8.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
  9. 9.True or false: “That is a silly question.” is a polite reply. (a) True (b) False
  10. 10.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
  11. 11.🙋 Good or poor Q&A habit: staying calm? (a) a poor Q&A habit (b) a good Q&A habit
  12. 12.Which of these is a good Q&A habit? (a) a ten-minute answer (b) staying calm (c) making up an answer (d) arguing angrily
  13. 13.🙋 What does “Q&A” stand for? (a) queue and arrive (b) questions and answers (c) quiz and award (d) quick and amazing
  14. 14.🙋 Many hands go up at once. What is fair? (a) answer only friends (b) ignore them all (c) shout over them (d) take them one by one
  15. 15.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
  16. 16.🔍 Which is the odd one out? (a) a ten-minute answer (b) thanking the asker (c) making up an answer (d) arguing angrily
  17. 17.Which of these is a poor Q&A habit? (a) repeating the question (b) admitting you don’t know (c) arguing angrily (d) keeping answers short
  18. 18.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
  19. 19.🔍 Which is the odd one out? (a) thanking the asker (b) a ten-minute answer (c) keeping answers short (d) repeating the question
  20. 20.🙋 You don’t know the answer to a question. What is best? (a) ignore the question (b) laugh at the asker (c) make up an answer (d) say you will find out
  21. 21.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
  22. 22.🙋 You didn’t hear the question clearly. What should you do? (a) pretend you heard (b) walk away (c) politely ask again (d) guess and answer
  23. 23.Which of these is a good Q&A habit? (a) answering only friends (b) interrupting the asker (c) looking at everyone (d) arguing angrily
  24. 24.True or false: “That is a great question — thank you.” is a polite reply. (a) False (b) True
  25. 25.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) True (b) False
  26. 26.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
  27. 27.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
  28. 28.True or false: “Ask someone else.” is a polite reply. (a) True (b) False
  29. 29.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
  30. 30.🙋 While someone asks a question, you should… (a) listen till they finish (b) look at your notes (c) start packing up (d) interrupt them
  31. 31.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) False (b) True
  32. 32.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
  33. 33.Which of these is a poor Q&A habit? (a) repeating the question (b) thanking the asker (c) admitting you don’t know (d) a ten-minute answer
  34. 34.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply
  35. 35.True or false: “That is a great question — thank you.” is an impolite reply. (a) True (b) False
  36. 36.Which of these is a poor Q&A habit? (a) looking at everyone (b) making up an answer (c) thanking the asker (d) repeating the question
  37. 37.True or false: “That is a silly question.” is an impolite reply. (a) True (b) False
  38. 38.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a poor Q&A habit (b) a good Q&A habit
  39. 39.🔍 Which is the odd one out? (a) making up an answer (b) admitting you don’t know (c) looking at everyone (d) thanking the asker
  40. 40.🙋 Good or poor Q&A habit: rolling your eyes? (a) a good Q&A habit (b) a poor Q&A habit

Answer key

  1. listen to the question
  2. listen to the question
  3. an impolite reply
  4. keeping answers short
  5. True
  6. thank the asker
  7. an impolite reply
  8. a polite reply
  9. False
  10. an impolite reply
  11. a good Q&A habit
  12. staying calm
  13. questions and answers
  14. take them one by one
  15. listen to the question
  16. thanking the asker
  17. arguing angrily
  18. thank the asker
  19. a ten-minute answer
  20. say you will find out
  21. listen to the question
  22. politely ask again
  23. looking at everyone
  24. True
  25. True
  26. a polite reply
  27. a polite reply
  28. False
  29. listen to the question
  30. listen till they finish
  31. False
  32. thank the asker
  33. a ten-minute answer
  34. an impolite reply
  35. False
  36. making up an answer
  37. True
  38. a good Q&A habit
  39. making up an answer
  40. a poor Q&A habit

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