Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 965 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) False (b) True
2. 2.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) False (b) True
3. 3.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
4. 4.🙋 What does “Q&A” stand for? (a) quiz and award (b) queue and arrive (c) questions and answers (d) quick and amazing
5. 5.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
6. 6.True or false: “Ask someone else.” is a polite reply. (a) False (b) True
7. 7.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
8. 8.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) an impolite reply (b) a polite reply
9. 9.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
10. 10.🔍 Which is the odd one out? (a) interrupting the asker (b) arguing angrily (c) repeating the question (d) answering only friends
11. 11.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) False (b) True
12. 12.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) True (b) False
13. 13.🔍 Which is the odd one out? (a) staying calm (b) keeping answers short (c) thanking the asker (d) answering only friends
14. 14.🙋 After answering, what can you politely ask? (a) “Happy now?” (b) “Wasn’t it obvious?” (c) “Any more silly ones?” (d) “Does that help?”
15. 15.🙋 While someone asks a question, you should… (a) listen till they finish (b) look at your notes (c) start packing up (d) interrupt them
16. 16.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
17. 17.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
18. 18.True or false: “Could you please repeat the question?” is a polite reply. (a) True (b) False
19. 19.🙋 Good or poor Q&A habit: keeping answers short? (a) a poor Q&A habit (b) a good Q&A habit
20. 20.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit
21. 21.Which of these is a poor Q&A habit? (a) a ten-minute answer (b) thanking the asker (c) staying calm (d) looking at everyone
22. 22.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
23. 23.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
24. 24.🙋 You don’t know the answer to a question. What is best? (a) make up an answer (b) ignore the question (c) laugh at the asker (d) say you will find out
25. 25.True or false: “Ask someone else.” is an impolite reply. (a) True (b) False
26. 26.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a poor Q&A habit (b) a good Q&A habit
27. 27.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
28. 28.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) an impolite reply (b) a polite reply
29. 29.True or false: “Could you please repeat the question?” is an impolite reply. (a) False (b) True
30. 30.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) False (b) True
31. 31.Which of these is a poor Q&A habit? (a) repeating the question (b) thanking the asker (c) rolling your eyes (d) keeping answers short
32. 32.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
33. 33.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
34. 34.🔍 Which is the odd one out? (a) keeping answers short (b) arguing angrily (c) interrupting the asker (d) rolling your eyes
35. 35.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) True (b) False
36. 36.Which of these is a good Q&A habit? (a) arguing angrily (b) rolling your eyes (c) repeating the question (d) making up an answer
37. 37.🔍 Which is the odd one out? (a) thanking the asker (b) repeating the question (c) a ten-minute answer (d) keeping answers short
38. 38.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
39. 39.🔍 Which is the odd one out? (a) staying calm (b) keeping answers short (c) arguing angrily (d) repeating the question
40. 40.🔍 Which is the odd one out? (a) looking at everyone (b) admitting you don’t know (c) interrupting the asker (d) staying calm

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