Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 966 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
2. 2.🙋 After answering, what can you politely ask? (a) “Happy now?” (b) “Does that help?” (c) “Any more silly ones?” (d) “Wasn’t it obvious?”
3. 3.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) False (b) True
4. 4.🔍 Which is the odd one out? (a) arguing angrily (b) thanking the asker (c) keeping answers short (d) repeating the question
5. 5.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
6. 6.Which of these is a good Q&A habit? (a) repeating the question (b) rolling your eyes (c) a ten-minute answer (d) interrupting the asker
7. 7.True or false: “That is a silly question.” is an impolite reply. (a) True (b) False
8. 8.🙋 Good or poor Q&A habit: staying calm? (a) a good Q&A habit (b) a poor Q&A habit
9. 9.🔍 Which is the odd one out? (a) rolling your eyes (b) staying calm (c) arguing angrily (d) interrupting the asker
10. 10.Which of these is a poor Q&A habit? (a) interrupting the asker (b) looking at everyone (c) admitting you don’t know (d) repeating the question
11. 11.True or false: “That is a great question — thank you.” is a polite reply. (a) True (b) False
12. 12.🙋 Many hands go up at once. What is fair? (a) answer only friends (b) shout over them (c) take them one by one (d) ignore them all
13. 13.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
14. 14.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) True (b) False
15. 15.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
16. 16.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
17. 17.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
18. 18.True or false: “That is a silly question.” is a polite reply. (a) False (b) True
19. 19.Which of these is a poor Q&A habit? (a) thanking the asker (b) keeping answers short (c) a ten-minute answer (d) admitting you don’t know
20. 20.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
21. 21.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) False (b) True
22. 22.Which of these is a poor Q&A habit? (a) arguing angrily (b) thanking the asker (c) staying calm (d) looking at everyone
23. 23.Which of these is a good Q&A habit? (a) rolling your eyes (b) making up an answer (c) thanking the asker (d) interrupting the asker
24. 24.True or false: “Ask someone else.” is an impolite reply. (a) True (b) False
25. 25.🔍 Which is the odd one out? (a) rolling your eyes (b) keeping answers short (c) a ten-minute answer (d) interrupting the asker
26. 26.Which of these is a poor Q&A habit? (a) looking at everyone (b) answering only friends (c) staying calm (d) admitting you don’t know
27. 27.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) False (b) True
28. 28.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a good Q&A habit (b) a poor Q&A habit
29. 29.🙋 You don’t know the answer to a question. What is best? (a) make up an answer (b) ignore the question (c) laugh at the asker (d) say you will find out
30. 30.True or false: “That is a great question — thank you.” is an impolite reply. (a) True (b) False
31. 31.Which of these is a poor Q&A habit? (a) keeping answers short (b) looking at everyone (c) rolling your eyes (d) repeating the question
32. 32.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
33. 33.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
34. 34.🔍 Which is the odd one out? (a) interrupting the asker (b) a ten-minute answer (c) repeating the question (d) making up an answer
35. 35.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
36. 36.Which of these is a good Q&A habit? (a) a ten-minute answer (b) making up an answer (c) rolling your eyes (d) staying calm
37. 37.🔍 Which is the odd one out? (a) looking at everyone (b) interrupting the asker (c) admitting you don’t know (d) staying calm
38. 38.🙋 While someone asks a question, you should… (a) look at your notes (b) interrupt them (c) listen till they finish (d) start packing up
39. 39.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) a polite reply (b) an impolite reply
40. 40.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply

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