Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 98 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
2. 2.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
3. 3.True or false: “That is a great question — thank you.” is a polite reply. (a) False (b) True
4. 4.Which of these is a poor Q&A habit? (a) repeating the question (b) interrupting the asker (c) looking at everyone (d) keeping answers short
5. 5.🙋 After answering, what can you politely ask? (a) “Any more silly ones?” (b) “Happy now?” (c) “Wasn’t it obvious?” (d) “Does that help?”
6. 6.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
7. 7.Which of these is a good Q&A habit? (a) making up an answer (b) interrupting the asker (c) a ten-minute answer (d) repeating the question
8. 8.🔍 Which is the odd one out? (a) interrupting the asker (b) answering only friends (c) staying calm (d) making up an answer
9. 9.🔍 Which is the odd one out? (a) admitting you don’t know (b) thanking the asker (c) keeping answers short (d) a ten-minute answer
10. 10.🙋 What does “Q&A” stand for? (a) queue and arrive (b) quick and amazing (c) questions and answers (d) quiz and award
11. 11.🙋 You don’t know the answer to a question. What is best? (a) say you will find out (b) ignore the question (c) laugh at the asker (d) make up an answer
12. 12.🙋 You didn’t hear the question clearly. What should you do? (a) politely ask again (b) guess and answer (c) pretend you heard (d) walk away
13. 13.🔍 Which is the odd one out? (a) rolling your eyes (b) a ten-minute answer (c) keeping answers short (d) interrupting the asker
14. 14.Which of these is a good Q&A habit? (a) rolling your eyes (b) arguing angrily (c) a ten-minute answer (d) keeping answers short
15. 15.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
16. 16.True or false: “That is a great question — thank you.” is an impolite reply. (a) False (b) True
17. 17.Which of these is a poor Q&A habit? (a) repeating the question (b) looking at everyone (c) keeping answers short (d) making up an answer
18. 18.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
19. 19.🙋 Good or poor Q&A habit: rolling your eyes? (a) a poor Q&A habit (b) a good Q&A habit
20. 20.🙋 Good or poor Q&A habit: repeating the question? (a) a poor Q&A habit (b) a good Q&A habit
21. 21.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) a polite reply (b) an impolite reply
22. 22.🔍 Which is the odd one out? (a) repeating the question (b) interrupting the asker (c) looking at everyone (d) keeping answers short
23. 23.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) an impolite reply (b) a polite reply
24. 24.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) False (b) True
25. 25.🙋 Good or poor Q&A habit: thanking the asker? (a) a good Q&A habit (b) a poor Q&A habit
26. 26.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a good Q&A habit (b) a poor Q&A habit
27. 27.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) False (b) True
28. 28.🙋 Many hands go up at once. What is fair? (a) ignore them all (b) shout over them (c) answer only friends (d) take them one by one
29. 29.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
30. 30.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
31. 31.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
32. 32.Which of these is a poor Q&A habit? (a) staying calm (b) answering only friends (c) looking at everyone (d) thanking the asker
33. 33.🔍 Which is the odd one out? (a) repeating the question (b) arguing angrily (c) interrupting the asker (d) a ten-minute answer
34. 34.🔍 Which is the odd one out? (a) staying calm (b) answering only friends (c) admitting you don’t know (d) thanking the asker
35. 35.True or false: “That is a silly question.” is an impolite reply. (a) False (b) True
36. 36.🙋 Good or poor Q&A habit: looking at everyone? (a) a poor Q&A habit (b) a good Q&A habit
37. 37.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) True (b) False
38. 38.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
39. 39.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
40. 40.🔍 Which is the odd one out? (a) a ten-minute answer (b) making up an answer (c) answering only friends (d) looking at everyone

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