Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 970 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
2. 2.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) True (b) False
3. 3.Which of these is a poor Q&A habit? (a) a ten-minute answer (b) thanking the asker (c) admitting you don’t know (d) repeating the question
4. 4.🔍 Which is the odd one out? (a) answering only friends (b) rolling your eyes (c) arguing angrily (d) looking at everyone
5. 5.Which of these is a poor Q&A habit? (a) interrupting the asker (b) staying calm (c) looking at everyone (d) admitting you don’t know
6. 6.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
7. 7.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) False (b) True
8. 8.🙋 You didn’t hear the question clearly. What should you do? (a) politely ask again (b) pretend you heard (c) walk away (d) guess and answer
9. 9.🙋 What does “Q&A” stand for? (a) quick and amazing (b) queue and arrive (c) quiz and award (d) questions and answers
10. 10.🙋 While someone asks a question, you should… (a) listen till they finish (b) look at your notes (c) interrupt them (d) start packing up
11. 11.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
12. 12.Which of these is a good Q&A habit? (a) repeating the question (b) interrupting the asker (c) making up an answer (d) arguing angrily
13. 13.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
14. 14.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
15. 15.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) False (b) True
16. 16.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
17. 17.True or false: “Ask someone else.” is a polite reply. (a) True (b) False
18. 18.🔍 Which is the odd one out? (a) repeating the question (b) staying calm (c) thanking the asker (d) arguing angrily
19. 19.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
20. 20.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
21. 21.Which of these is a good Q&A habit? (a) rolling your eyes (b) interrupting the asker (c) looking at everyone (d) making up an answer
22. 22.True or false: “Could you please repeat the question?” is a polite reply. (a) True (b) False
23. 23.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
24. 24.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
25. 25.🙋 Many hands go up at once. What is fair? (a) answer only friends (b) shout over them (c) take them one by one (d) ignore them all
26. 26.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) True (b) False
27. 27.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) False (b) True
28. 28.True or false: “That is a silly question.” is an impolite reply. (a) True (b) False
29. 29.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
30. 30.Which of these is a poor Q&A habit? (a) repeating the question (b) staying calm (c) admitting you don’t know (d) rolling your eyes
31. 31.🙋 Good or poor Q&A habit: arguing angrily? (a) a good Q&A habit (b) a poor Q&A habit
32. 32.🔍 Which is the odd one out? (a) keeping answers short (b) repeating the question (c) interrupting the asker (d) staying calm
33. 33.🔍 Which is the odd one out? (a) answering only friends (b) interrupting the asker (c) staying calm (d) making up an answer
34. 34.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) an impolite reply (b) a polite reply
35. 35.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) False (b) True
36. 36.🔍 Which is the odd one out? (a) making up an answer (b) thanking the asker (c) interrupting the asker (d) rolling your eyes
37. 37.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
38. 38.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) True (b) False
39. 39.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) True (b) False
40. 40.Which of these is a good Q&A habit? (a) rolling your eyes (b) arguing angrily (c) making up an answer (d) keeping answers short

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