Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 971 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Many hands go up at once. What is fair? (a) shout over them (b) answer only friends (c) ignore them all (d) take them one by one
2. 2.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) True (b) False
3. 3.🙋 After answering, what can you politely ask? (a) “Does that help?” (b) “Wasn’t it obvious?” (c) “Any more silly ones?” (d) “Happy now?”
4. 4.Which of these is a good Q&A habit? (a) answering only friends (b) a ten-minute answer (c) thanking the asker (d) interrupting the asker
5. 5.True or false: “Ask someone else.” is a polite reply. (a) True (b) False
6. 6.🙋 Good or poor Q&A habit: looking at everyone? (a) a poor Q&A habit (b) a good Q&A habit
7. 7.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) False (b) True
8. 8.True or false: “Ask someone else.” is an impolite reply. (a) True (b) False
9. 9.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) False (b) True
10. 10.True or false: “That is a great question — thank you.” is a polite reply. (a) True (b) False
11. 11.🔍 Which is the odd one out? (a) arguing angrily (b) interrupting the asker (c) making up an answer (d) looking at everyone
12. 12.🔍 Which is the odd one out? (a) admitting you don’t know (b) answering only friends (c) thanking the asker (d) repeating the question
13. 13.True or false: “I don’t know. Next.” is a polite reply. (a) False (b) True
14. 14.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
15. 15.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
16. 16.🙋 Good or poor Q&A habit: making up an answer? (a) a poor Q&A habit (b) a good Q&A habit
17. 17.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
18. 18.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
19. 19.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) False (b) True
20. 20.🔍 Which is the odd one out? (a) making up an answer (b) thanking the asker (c) admitting you don’t know (d) repeating the question
21. 21.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) a polite reply (b) an impolite reply
22. 22.True or false: “That is a great question — thank you.” is an impolite reply. (a) True (b) False
23. 23.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
24. 24.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
25. 25.🙋 Good or poor Q&A habit: staying calm? (a) a good Q&A habit (b) a poor Q&A habit
26. 26.Which of these is a poor Q&A habit? (a) thanking the asker (b) making up an answer (c) admitting you don’t know (d) looking at everyone
27. 27.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) False (b) True
28. 28.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
29. 29.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
30. 30.Which of these is a good Q&A habit? (a) interrupting the asker (b) admitting you don’t know (c) rolling your eyes (d) a ten-minute answer
31. 31.🙋 You don’t know the answer to a question. What is best? (a) laugh at the asker (b) ignore the question (c) make up an answer (d) say you will find out
32. 32.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply
33. 33.🙋 Good or poor Q&A habit: rolling your eyes? (a) a good Q&A habit (b) a poor Q&A habit
34. 34.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a good Q&A habit (b) a poor Q&A habit
35. 35.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
36. 36.🙋 While someone asks a question, you should… (a) look at your notes (b) start packing up (c) interrupt them (d) listen till they finish
37. 37.🔍 Which is the odd one out? (a) admitting you don’t know (b) repeating the question (c) keeping answers short (d) a ten-minute answer
38. 38.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
39. 39.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
40. 40.🙋 Good or poor Q&A habit: answering only friends? (a) a good Q&A habit (b) a poor Q&A habit

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