Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 972 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
2. 2.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) False (b) True
3. 3.Which of these is a poor Q&A habit? (a) looking at everyone (b) staying calm (c) making up an answer (d) repeating the question
4. 4.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) arguing angrily (c) repeating the question (d) keeping answers short
5. 5.🔍 Which is the odd one out? (a) arguing angrily (b) repeating the question (c) looking at everyone (d) staying calm
6. 6.🔍 Which is the odd one out? (a) repeating the question (b) admitting you don’t know (c) keeping answers short (d) rolling your eyes
7. 7.Which of these is a good Q&A habit? (a) interrupting the asker (b) answering only friends (c) making up an answer (d) admitting you don’t know
8. 8.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a good Q&A habit (b) a poor Q&A habit
9. 9.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
10. 10.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) False (b) True
11. 11.🔍 Which is the odd one out? (a) a ten-minute answer (b) rolling your eyes (c) keeping answers short (d) answering only friends
12. 12.🔍 Which is the odd one out? (a) a ten-minute answer (b) rolling your eyes (c) interrupting the asker (d) repeating the question
13. 13.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) an impolite reply (b) a polite reply
14. 14.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
15. 15.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
16. 16.True or false: “Ask someone else.” is a polite reply. (a) True (b) False
17. 17.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
18. 18.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) False (b) True
19. 19.🔍 Which is the odd one out? (a) repeating the question (b) admitting you don’t know (c) keeping answers short (d) interrupting the asker
20. 20.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
21. 21.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) True (b) False
22. 22.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) True (b) False
23. 23.True or false: “I don’t know. Next.” is an impolite reply. (a) False (b) True
24. 24.Which of these is a good Q&A habit? (a) answering only friends (b) interrupting the asker (c) a ten-minute answer (d) staying calm
25. 25.🔍 Which is the odd one out? (a) making up an answer (b) a ten-minute answer (c) rolling your eyes (d) thanking the asker
26. 26.🙋 Good or poor Q&A habit: interrupting the asker? (a) a poor Q&A habit (b) a good Q&A habit
27. 27.Which of these is a good Q&A habit? (a) making up an answer (b) arguing angrily (c) answering only friends (d) repeating the question
28. 28.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
29. 29.🙋 Many hands go up at once. What is fair? (a) take them one by one (b) shout over them (c) answer only friends (d) ignore them all
30. 30.Which of these is a poor Q&A habit? (a) staying calm (b) answering only friends (c) keeping answers short (d) admitting you don’t know
31. 31.True or false: “I don’t know. Next.” is a polite reply. (a) False (b) True
32. 32.🙋 Good or poor Q&A habit: repeating the question? (a) a good Q&A habit (b) a poor Q&A habit
33. 33.True or false: “Could you please repeat the question?” is an impolite reply. (a) False (b) True
34. 34.🙋 What does “Q&A” stand for? (a) questions and answers (b) queue and arrive (c) quick and amazing (d) quiz and award
35. 35.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply
36. 36.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) True (b) False
37. 37.🙋 You don’t know the answer to a question. What is best? (a) make up an answer (b) say you will find out (c) ignore the question (d) laugh at the asker
38. 38.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a poor Q&A habit (b) a good Q&A habit
39. 39.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
40. 40.True or false: “That is a silly question.” is an impolite reply. (a) False (b) True

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