Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 976 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Many hands go up at once. What is fair? (a) ignore them all (b) shout over them (c) take them one by one (d) answer only friends
2. 2.🔍 Which is the odd one out? (a) interrupting the asker (b) staying calm (c) repeating the question (d) thanking the asker
3. 3.🙋 Good or poor Q&A habit: keeping answers short? (a) a good Q&A habit (b) a poor Q&A habit
4. 4.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) an impolite reply (b) a polite reply
5. 5.True or false: “That is a silly question.” is a polite reply. (a) False (b) True
6. 6.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
7. 7.Which of these is a good Q&A habit? (a) rolling your eyes (b) a ten-minute answer (c) interrupting the asker (d) admitting you don’t know
8. 8.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
9. 9.🙋 Good or poor Q&A habit: answering only friends? (a) a good Q&A habit (b) a poor Q&A habit
10. 10.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
11. 11.🙋 Good or poor Q&A habit: thanking the asker? (a) a good Q&A habit (b) a poor Q&A habit
12. 12.🔍 Which is the odd one out? (a) keeping answers short (b) answering only friends (c) looking at everyone (d) repeating the question
13. 13.🙋 While someone asks a question, you should… (a) start packing up (b) look at your notes (c) interrupt them (d) listen till they finish
14. 14.🙋 You didn’t hear the question clearly. What should you do? (a) pretend you heard (b) politely ask again (c) guess and answer (d) walk away
15. 15.True or false: “Ask someone else.” is a polite reply. (a) False (b) True
16. 16.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) staying calm (c) looking at everyone (d) rolling your eyes
17. 17.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) True (b) False
18. 18.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) True (b) False
19. 19.🔍 Which is the odd one out? (a) a ten-minute answer (b) admitting you don’t know (c) staying calm (d) looking at everyone
20. 20.🔍 Which is the odd one out? (a) making up an answer (b) looking at everyone (c) answering only friends (d) interrupting the asker
21. 21.Which of these is a poor Q&A habit? (a) staying calm (b) making up an answer (c) keeping answers short (d) thanking the asker
22. 22.🙋 Good or poor Q&A habit: rolling your eyes? (a) a poor Q&A habit (b) a good Q&A habit
23. 23.🙋 Good or poor Q&A habit: staying calm? (a) a good Q&A habit (b) a poor Q&A habit
24. 24.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
25. 25.🙋 What does “Q&A” stand for? (a) quick and amazing (b) questions and answers (c) queue and arrive (d) quiz and award
26. 26.True or false: “I don’t know. Next.” is a polite reply. (a) False (b) True
27. 27.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) a polite reply (b) an impolite reply
28. 28.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
29. 29.🙋 Good or poor Q&A habit: arguing angrily? (a) a poor Q&A habit (b) a good Q&A habit
30. 30.🔍 Which is the odd one out? (a) keeping answers short (b) arguing angrily (c) making up an answer (d) a ten-minute answer
31. 31.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) an impolite reply (b) a polite reply
32. 32.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) True (b) False
33. 33.Which of these is a poor Q&A habit? (a) thanking the asker (b) arguing angrily (c) repeating the question (d) keeping answers short
34. 34.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) False (b) True
35. 35.🙋 After answering, what can you politely ask? (a) “Any more silly ones?” (b) “Happy now?” (c) “Wasn’t it obvious?” (d) “Does that help?”
36. 36.🔍 Which is the odd one out? (a) thanking the asker (b) looking at everyone (c) staying calm (d) arguing angrily
37. 37.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) True (b) False
38. 38.🙋 You don’t know the answer to a question. What is best? (a) say you will find out (b) ignore the question (c) make up an answer (d) laugh at the asker
39. 39.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
40. 40.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped

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