Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 977 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) True (b) False
2. 2.🙋 Good or poor Q&A habit: staying calm? (a) a good Q&A habit (b) a poor Q&A habit
3. 3.Which of these is a good Q&A habit? (a) repeating the question (b) answering only friends (c) interrupting the asker (d) a ten-minute answer
4. 4.True or false: “That is a silly question.” is a polite reply. (a) False (b) True
5. 5.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
6. 6.🙋 Good or poor Q&A habit: interrupting the asker? (a) a poor Q&A habit (b) a good Q&A habit
7. 7.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) False (b) True
8. 8.🙋 You don’t know the answer to a question. What is best? (a) say you will find out (b) laugh at the asker (c) ignore the question (d) make up an answer
9. 9.🙋 Good or poor Q&A habit: looking at everyone? (a) a poor Q&A habit (b) a good Q&A habit
10. 10.🙋 What does “Q&A” stand for? (a) quiz and award (b) questions and answers (c) queue and arrive (d) quick and amazing
11. 11.🙋 Good or poor Q&A habit: repeating the question? (a) a good Q&A habit (b) a poor Q&A habit
12. 12.True or false: “Ask someone else.” is a polite reply. (a) False (b) True
13. 13.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) answering only friends (c) keeping answers short (d) staying calm
14. 14.🔍 Which is the odd one out? (a) admitting you don’t know (b) interrupting the asker (c) a ten-minute answer (d) arguing angrily
15. 15.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
16. 16.🙋 Good or poor Q&A habit: keeping answers short? (a) a good Q&A habit (b) a poor Q&A habit
17. 17.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
18. 18.🙋 Good or poor Q&A habit: answering only friends? (a) a good Q&A habit (b) a poor Q&A habit
19. 19.True or false: “Could you please repeat the question?” is a polite reply. (a) True (b) False
20. 20.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
21. 21.True or false: “I don’t know. Next.” is a polite reply. (a) False (b) True
22. 22.🔍 Which is the odd one out? (a) keeping answers short (b) repeating the question (c) interrupting the asker (d) staying calm
23. 23.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
24. 24.Which of these is a good Q&A habit? (a) interrupting the asker (b) keeping answers short (c) answering only friends (d) a ten-minute answer
25. 25.🙋 While someone asks a question, you should… (a) listen till they finish (b) interrupt them (c) look at your notes (d) start packing up
26. 26.🔍 Which is the odd one out? (a) thanking the asker (b) repeating the question (c) admitting you don’t know (d) arguing angrily
27. 27.🔍 Which is the odd one out? (a) thanking the asker (b) staying calm (c) looking at everyone (d) making up an answer
28. 28.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
29. 29.Which of these is a good Q&A habit? (a) a ten-minute answer (b) rolling your eyes (c) staying calm (d) making up an answer
30. 30.True or false: “Could you please repeat the question?” is an impolite reply. (a) False (b) True
31. 31.Which of these is a poor Q&A habit? (a) making up an answer (b) repeating the question (c) thanking the asker (d) staying calm
32. 32.Which of these is a poor Q&A habit? (a) interrupting the asker (b) repeating the question (c) keeping answers short (d) admitting you don’t know
33. 33.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) True (b) False
34. 34.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a good Q&A habit (b) a poor Q&A habit
35. 35.True or false: “That is a great question — thank you.” is an impolite reply. (a) True (b) False
36. 36.Which of these is a good Q&A habit? (a) making up an answer (b) admitting you don’t know (c) answering only friends (d) interrupting the asker
37. 37.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) True (b) False
38. 38.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) an impolite reply (b) a polite reply
39. 39.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
40. 40.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) True (b) False

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