Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 99 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit
2. 2.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
3. 3.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) False (b) True
4. 4.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
5. 5.🙋 Good or poor Q&A habit: interrupting the asker? (a) a poor Q&A habit (b) a good Q&A habit
6. 6.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a good Q&A habit (b) a poor Q&A habit
7. 7.🙋 Many hands go up at once. What is fair? (a) answer only friends (b) shout over them (c) ignore them all (d) take them one by one
8. 8.True or false: “That is a great question — thank you.” is an impolite reply. (a) False (b) True
9. 9.Which of these is a good Q&A habit? (a) a ten-minute answer (b) interrupting the asker (c) making up an answer (d) admitting you don’t know
10. 10.🔍 Which is the odd one out? (a) interrupting the asker (b) looking at everyone (c) keeping answers short (d) staying calm
11. 11.🙋 What does “Q&A” stand for? (a) queue and arrive (b) quiz and award (c) questions and answers (d) quick and amazing
12. 12.True or false: “That is a silly question.” is a polite reply. (a) True (b) False
13. 13.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
14. 14.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
15. 15.🔍 Which is the odd one out? (a) thanking the asker (b) repeating the question (c) keeping answers short (d) making up an answer
16. 16.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
17. 17.True or false: “I don’t know. Next.” is an impolite reply. (a) True (b) False
18. 18.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
19. 19.True or false: “That is a great question — thank you.” is a polite reply. (a) True (b) False
20. 20.Which of these is a good Q&A habit? (a) arguing angrily (b) a ten-minute answer (c) staying calm (d) making up an answer
21. 21.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) False (b) True
22. 22.🔍 Which is the odd one out? (a) a ten-minute answer (b) interrupting the asker (c) keeping answers short (d) answering only friends
23. 23.🔍 Which is the odd one out? (a) arguing angrily (b) interrupting the asker (c) answering only friends (d) looking at everyone
24. 24.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) False (b) True
25. 25.🔍 Which is the odd one out? (a) arguing angrily (b) repeating the question (c) a ten-minute answer (d) rolling your eyes
26. 26.True or false: “That is a silly question.” is an impolite reply. (a) True (b) False
27. 27.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) True (b) False
28. 28.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a poor Q&A habit (b) a good Q&A habit
29. 29.🔍 Which is the odd one out? (a) interrupting the asker (b) arguing angrily (c) rolling your eyes (d) admitting you don’t know
30. 30.True or false: “Ask someone else.” is an impolite reply. (a) False (b) True
31. 31.🙋 Good or poor Q&A habit: arguing angrily? (a) a poor Q&A habit (b) a good Q&A habit
32. 32.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) False (b) True
33. 33.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
34. 34.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
35. 35.🙋 After answering, what can you politely ask? (a) “Any more silly ones?” (b) “Wasn’t it obvious?” (c) “Happy now?” (d) “Does that help?”
36. 36.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
37. 37.🙋 You don’t know the answer to a question. What is best? (a) say you will find out (b) ignore the question (c) make up an answer (d) laugh at the asker
38. 38.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
39. 39.🙋 Good or poor Q&A habit: staying calm? (a) a good Q&A habit (b) a poor Q&A habit
40. 40.🔍 Which is the odd one out? (a) staying calm (b) a ten-minute answer (c) keeping answers short (d) repeating the question

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