Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 980 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 You didn’t hear the question clearly. What should you do? (a) politely ask again (b) guess and answer (c) walk away (d) pretend you heard
2. 2.🔍 Which is the odd one out? (a) repeating the question (b) admitting you don’t know (c) thanking the asker (d) a ten-minute answer
3. 3.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
4. 4.True or false: “Ask someone else.” is an impolite reply. (a) False (b) True
5. 5.🔍 Which is the odd one out? (a) thanking the asker (b) keeping answers short (c) repeating the question (d) making up an answer
6. 6.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a good Q&A habit (b) a poor Q&A habit
7. 7.🔍 Which is the odd one out? (a) looking at everyone (b) answering only friends (c) thanking the asker (d) repeating the question
8. 8.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
9. 9.🙋 What does “Q&A” stand for? (a) quiz and award (b) questions and answers (c) queue and arrive (d) quick and amazing
10. 10.🔍 Which is the odd one out? (a) making up an answer (b) interrupting the asker (c) thanking the asker (d) rolling your eyes
11. 11.🙋 Good or poor Q&A habit: keeping answers short? (a) a good Q&A habit (b) a poor Q&A habit
12. 12.🙋 After answering, what can you politely ask? (a) “Wasn’t it obvious?” (b) “Happy now?” (c) “Any more silly ones?” (d) “Does that help?”
13. 13.🙋 Good or poor Q&A habit: answering only friends? (a) a poor Q&A habit (b) a good Q&A habit
14. 14.🙋 Good or poor Q&A habit: looking at everyone? (a) a good Q&A habit (b) a poor Q&A habit
15. 15.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
16. 16.🙋 Many hands go up at once. What is fair? (a) answer only friends (b) shout over them (c) take them one by one (d) ignore them all
17. 17.🙋 You don’t know the answer to a question. What is best? (a) say you will find out (b) laugh at the asker (c) make up an answer (d) ignore the question
18. 18.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) an impolite reply (b) a polite reply
19. 19.True or false: “That is a great question — thank you.” is a polite reply. (a) True (b) False
20. 20.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
21. 21.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply
22. 22.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
23. 23.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) answering only friends (c) staying calm (d) keeping answers short
24. 24.🔍 Which is the odd one out? (a) keeping answers short (b) arguing angrily (c) looking at everyone (d) thanking the asker
25. 25.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) False (b) True
26. 26.Which of these is a good Q&A habit? (a) rolling your eyes (b) keeping answers short (c) answering only friends (d) arguing angrily
27. 27.True or false: “That is a great question — thank you.” is an impolite reply. (a) True (b) False
28. 28.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
29. 29.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) True (b) False
30. 30.🙋 Good or poor Q&A habit: interrupting the asker? (a) a poor Q&A habit (b) a good Q&A habit
31. 31.True or false: “That is a silly question.” is a polite reply. (a) False (b) True
32. 32.🔍 Which is the odd one out? (a) keeping answers short (b) making up an answer (c) answering only friends (d) arguing angrily
33. 33.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
34. 34.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
35. 35.🙋 While someone asks a question, you should… (a) interrupt them (b) listen till they finish (c) start packing up (d) look at your notes
36. 36.Which of these is a poor Q&A habit? (a) staying calm (b) thanking the asker (c) repeating the question (d) making up an answer
37. 37.True or false: “I don’t know. Next.” is an impolite reply. (a) True (b) False
38. 38.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
39. 39.🔍 Which is the odd one out? (a) admitting you don’t know (b) looking at everyone (c) interrupting the asker (d) thanking the asker
40. 40.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly

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