Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 981 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) True (b) False
2. 2.Which of these is a good Q&A habit? (a) repeating the question (b) interrupting the asker (c) a ten-minute answer (d) making up an answer
3. 3.True or false: “I don’t know. Next.” is an impolite reply. (a) False (b) True
4. 4.🙋 Good or poor Q&A habit: looking at everyone? (a) a good Q&A habit (b) a poor Q&A habit
5. 5.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) an impolite reply (b) a polite reply
6. 6.🙋 Many hands go up at once. What is fair? (a) shout over them (b) answer only friends (c) take them one by one (d) ignore them all
7. 7.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
8. 8.🙋 You don’t know the answer to a question. What is best? (a) make up an answer (b) ignore the question (c) say you will find out (d) laugh at the asker
9. 9.🔍 Which is the odd one out? (a) arguing angrily (b) interrupting the asker (c) thanking the asker (d) rolling your eyes
10. 10.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) True (b) False
11. 11.🙋 You didn’t hear the question clearly. What should you do? (a) walk away (b) pretend you heard (c) politely ask again (d) guess and answer
12. 12.Which of these is a poor Q&A habit? (a) repeating the question (b) interrupting the asker (c) staying calm (d) looking at everyone
13. 13.Which of these is a good Q&A habit? (a) a ten-minute answer (b) answering only friends (c) rolling your eyes (d) keeping answers short
14. 14.True or false: “I don’t know. Next.” is a polite reply. (a) True (b) False
15. 15.🙋 After answering, what can you politely ask? (a) “Any more silly ones?” (b) “Happy now?” (c) “Does that help?” (d) “Wasn’t it obvious?”
16. 16.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
17. 17.🔍 Which is the odd one out? (a) arguing angrily (b) keeping answers short (c) admitting you don’t know (d) thanking the asker
18. 18.Which of these is a poor Q&A habit? (a) looking at everyone (b) keeping answers short (c) staying calm (d) making up an answer
19. 19.Which of these is a poor Q&A habit? (a) repeating the question (b) staying calm (c) answering only friends (d) keeping answers short
20. 20.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
21. 21.🙋 What does “Q&A” stand for? (a) queue and arrive (b) questions and answers (c) quick and amazing (d) quiz and award
22. 22.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) False (b) True
23. 23.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
24. 24.🔍 Which is the odd one out? (a) repeating the question (b) staying calm (c) making up an answer (d) keeping answers short
25. 25.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) True (b) False
26. 26.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
27. 27.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
28. 28.Which of these is a good Q&A habit? (a) arguing angrily (b) a ten-minute answer (c) thanking the asker (d) rolling your eyes
29. 29.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) False (b) True
30. 30.🙋 Good or poor Q&A habit: arguing angrily? (a) a good Q&A habit (b) a poor Q&A habit
31. 31.Which of these is a poor Q&A habit? (a) thanking the asker (b) looking at everyone (c) keeping answers short (d) a ten-minute answer
32. 32.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
33. 33.🔍 Which is the odd one out? (a) thanking the asker (b) answering only friends (c) admitting you don’t know (d) looking at everyone
34. 34.Which of these is a poor Q&A habit? (a) rolling your eyes (b) thanking the asker (c) admitting you don’t know (d) keeping answers short
35. 35.🙋 Good or poor Q&A habit: thanking the asker? (a) a good Q&A habit (b) a poor Q&A habit
36. 36.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply
37. 37.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) an impolite reply (b) a polite reply
38. 38.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
39. 39.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
40. 40.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply

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