Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 982 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 While someone asks a question, you should… (a) look at your notes (b) listen till they finish (c) start packing up (d) interrupt them
2. 2.🔍 Which is the odd one out? (a) rolling your eyes (b) interrupting the asker (c) making up an answer (d) looking at everyone
3. 3.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit
4. 4.True or false: “I don’t know. Next.” is a polite reply. (a) False (b) True
5. 5.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
6. 6.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
7. 7.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
8. 8.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
9. 9.True or false: “That is a silly question.” is a polite reply. (a) False (b) True
10. 10.🙋 Many hands go up at once. What is fair? (a) ignore them all (b) shout over them (c) answer only friends (d) take them one by one
11. 11.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) False (b) True
12. 12.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
13. 13.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
14. 14.Which of these is a good Q&A habit? (a) making up an answer (b) looking at everyone (c) interrupting the asker (d) rolling your eyes
15. 15.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
16. 16.🙋 You don’t know the answer to a question. What is best? (a) laugh at the asker (b) ignore the question (c) say you will find out (d) make up an answer
17. 17.🙋 Good or poor Q&A habit: thanking the asker? (a) a good Q&A habit (b) a poor Q&A habit
18. 18.🙋 You didn’t hear the question clearly. What should you do? (a) politely ask again (b) guess and answer (c) pretend you heard (d) walk away
19. 19.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
20. 20.🙋 Good or poor Q&A habit: looking at everyone? (a) a good Q&A habit (b) a poor Q&A habit
21. 21.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) an impolite reply (b) a polite reply
22. 22.🔍 Which is the odd one out? (a) thanking the asker (b) interrupting the asker (c) keeping answers short (d) admitting you don’t know
23. 23.Which of these is a good Q&A habit? (a) making up an answer (b) interrupting the asker (c) rolling your eyes (d) admitting you don’t know
24. 24.Which of these is a good Q&A habit? (a) a ten-minute answer (b) interrupting the asker (c) staying calm (d) making up an answer
25. 25.🔍 Which is the odd one out? (a) admitting you don’t know (b) keeping answers short (c) arguing angrily (d) repeating the question
26. 26.🙋 Good or poor Q&A habit: keeping answers short? (a) a poor Q&A habit (b) a good Q&A habit
27. 27.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a poor Q&A habit (b) a good Q&A habit
28. 28.Which of these is a good Q&A habit? (a) repeating the question (b) answering only friends (c) rolling your eyes (d) a ten-minute answer
29. 29.🔍 Which is the odd one out? (a) making up an answer (b) interrupting the asker (c) answering only friends (d) admitting you don’t know
30. 30.Which of these is a good Q&A habit? (a) rolling your eyes (b) arguing angrily (c) keeping answers short (d) interrupting the asker
31. 31.🔍 Which is the odd one out? (a) staying calm (b) a ten-minute answer (c) looking at everyone (d) thanking the asker
32. 32.True or false: “Ask someone else.” is a polite reply. (a) False (b) True
33. 33.True or false: “Could you please repeat the question?” is a polite reply. (a) True (b) False
34. 34.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) an impolite reply (b) a polite reply
35. 35.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
36. 36.True or false: “That is a great question — thank you.” is an impolite reply. (a) False (b) True
37. 37.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
38. 38.🔍 Which is the odd one out? (a) answering only friends (b) rolling your eyes (c) keeping answers short (d) interrupting the asker
39. 39.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
40. 40.Which of these is a poor Q&A habit? (a) looking at everyone (b) staying calm (c) a ten-minute answer (d) keeping answers short

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