Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 983 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.True or false: “Ask someone else.” is an impolite reply. (a) True (b) False
2. 2.🔍 Which is the odd one out? (a) rolling your eyes (b) repeating the question (c) looking at everyone (d) admitting you don’t know
3. 3.🙋 After answering, what can you politely ask? (a) “Does that help?” (b) “Wasn’t it obvious?” (c) “Happy now?” (d) “Any more silly ones?”
4. 4.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) True (b) False
5. 5.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
6. 6.Which of these is a good Q&A habit? (a) a ten-minute answer (b) making up an answer (c) repeating the question (d) answering only friends
7. 7.🔍 Which is the odd one out? (a) staying calm (b) interrupting the asker (c) repeating the question (d) looking at everyone
8. 8.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) keeping answers short (c) interrupting the asker (d) looking at everyone
9. 9.🙋 Good or poor Q&A habit: interrupting the asker? (a) a poor Q&A habit (b) a good Q&A habit
10. 10.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
11. 11.🙋 What does “Q&A” stand for? (a) quick and amazing (b) quiz and award (c) queue and arrive (d) questions and answers
12. 12.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a poor Q&A habit (b) a good Q&A habit
13. 13.True or false: “That is a great question — thank you.” is an impolite reply. (a) True (b) False
14. 14.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
15. 15.🙋 Good or poor Q&A habit: looking at everyone? (a) a good Q&A habit (b) a poor Q&A habit
16. 16.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
17. 17.🙋 You didn’t hear the question clearly. What should you do? (a) guess and answer (b) pretend you heard (c) politely ask again (d) walk away
18. 18.Which of these is a poor Q&A habit? (a) repeating the question (b) looking at everyone (c) rolling your eyes (d) thanking the asker
19. 19.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
20. 20.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) an impolite reply (b) a polite reply
21. 21.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
22. 22.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
23. 23.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
24. 24.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
25. 25.True or false: “Could you please repeat the question?” is an impolite reply. (a) True (b) False
26. 26.🙋 Good or poor Q&A habit: arguing angrily? (a) a good Q&A habit (b) a poor Q&A habit
27. 27.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
28. 28.Which of these is a good Q&A habit? (a) answering only friends (b) thanking the asker (c) interrupting the asker (d) rolling your eyes
29. 29.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) making up an answer (c) staying calm (d) looking at everyone
30. 30.Which of these is a good Q&A habit? (a) staying calm (b) making up an answer (c) a ten-minute answer (d) arguing angrily
31. 31.🙋 While someone asks a question, you should… (a) look at your notes (b) start packing up (c) listen till they finish (d) interrupt them
32. 32.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
33. 33.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
34. 34.🙋 You don’t know the answer to a question. What is best? (a) make up an answer (b) laugh at the asker (c) ignore the question (d) say you will find out
35. 35.🔍 Which is the odd one out? (a) making up an answer (b) looking at everyone (c) thanking the asker (d) keeping answers short
36. 36.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a poor Q&A habit (b) a good Q&A habit
37. 37.🔍 Which is the odd one out? (a) admitting you don’t know (b) making up an answer (c) interrupting the asker (d) answering only friends
38. 38.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
39. 39.True or false: “That is a great question — thank you.” is a polite reply. (a) False (b) True
40. 40.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question

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