Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 984 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 While someone asks a question, you should… (a) start packing up (b) interrupt them (c) look at your notes (d) listen till they finish
2. 2.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
3. 3.🔍 Which is the odd one out? (a) keeping answers short (b) staying calm (c) arguing angrily (d) admitting you don’t know
4. 4.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
5. 5.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
6. 6.🙋 You don’t know the answer to a question. What is best? (a) ignore the question (b) say you will find out (c) make up an answer (d) laugh at the asker
7. 7.Which of these is a poor Q&A habit? (a) repeating the question (b) answering only friends (c) admitting you don’t know (d) keeping answers short
8. 8.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) an impolite reply (b) a polite reply
9. 9.True or false: “Ask someone else.” is an impolite reply. (a) False (b) True
10. 10.Which of these is a poor Q&A habit? (a) looking at everyone (b) staying calm (c) keeping answers short (d) interrupting the asker
11. 11.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
12. 12.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
13. 13.True or false: “That is a silly question.” is a polite reply. (a) False (b) True
14. 14.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
15. 15.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) False (b) True
16. 16.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
17. 17.🔍 Which is the odd one out? (a) staying calm (b) keeping answers short (c) making up an answer (d) thanking the asker
18. 18.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) False (b) True
19. 19.🔍 Which is the odd one out? (a) repeating the question (b) keeping answers short (c) thanking the asker (d) interrupting the asker
20. 20.🔍 Which is the odd one out? (a) making up an answer (b) admitting you don’t know (c) arguing angrily (d) answering only friends
21. 21.🙋 You didn’t hear the question clearly. What should you do? (a) pretend you heard (b) guess and answer (c) politely ask again (d) walk away
22. 22.True or false: “Ask someone else.” is a polite reply. (a) False (b) True
23. 23.Which of these is a good Q&A habit? (a) a ten-minute answer (b) rolling your eyes (c) staying calm (d) answering only friends
24. 24.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) looking at everyone (c) staying calm (d) rolling your eyes
25. 25.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a good Q&A habit (b) a poor Q&A habit
26. 26.🙋 Good or poor Q&A habit: interrupting the asker? (a) a good Q&A habit (b) a poor Q&A habit
27. 27.🔍 Which is the odd one out? (a) keeping answers short (b) a ten-minute answer (c) making up an answer (d) interrupting the asker
28. 28.True or false: “Could you please repeat the question?” is an impolite reply. (a) True (b) False
29. 29.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
30. 30.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
31. 31.🙋 Good or poor Q&A habit: repeating the question? (a) a poor Q&A habit (b) a good Q&A habit
32. 32.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) an impolite reply (b) a polite reply
33. 33.🙋 Good or poor Q&A habit: keeping answers short? (a) a good Q&A habit (b) a poor Q&A habit
34. 34.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) True (b) False
35. 35.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
36. 36.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
37. 37.Which of these is a good Q&A habit? (a) making up an answer (b) rolling your eyes (c) a ten-minute answer (d) keeping answers short
38. 38.🙋 Good or poor Q&A habit: rolling your eyes? (a) a good Q&A habit (b) a poor Q&A habit
39. 39.True or false: “I don’t know. Next.” is an impolite reply. (a) True (b) False
40. 40.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) False (b) True

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